Maintenance Engineer

Innisfree 62s; Spring Garden (AL); On-site; USD 35,000 - 50,000; Full time

Job summary

Innisfree 62s is seeking a skilled Maintenance Engineer to maintain equipment and ensure smooth operations. Responsibilities include installing new equipment, conducting routine maintenance, and troubleshooting in a friendly environment. The ideal candidate will have at least 1 year of customer service experience and a high school diploma.

The role requires strong attention to detail, excellent communication skills, and the ability to work independently in a dynamic setting.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 1 year of customer service experience required, hospitality industry preferred.
• Should be able to work independently and with minimum supervision.
• Excellent customer service skills.
• Ability to read, write, and speak effectively in English.

Responsibilities

• Install new equipment and conduct routine maintenance.
• Troubleshoot equipment faults on site.
• Patrol hotel to observe potential security risks.
• Maintain order and respond to emergency conditions.
• Provide technical support and training on new equipment.

Skills

Customer service

Attention to detail

Multi-tasking

Team player

Education

High school diploma or equivalent

Job description

Job Overview

Innisfree Hotels is located at Hilton Garden Inn Orange Beach. We are hiring a skilled Maintenance Engineer to maintain the establishment and hotel equipment.

As a Maintenance Engineer, you will install new equipment, conduct routine maintenance, and troubleshoot equipment faults on site. You may also be required to remove old equipment and train staff on equipment operating procedures.

Essential Duties and Responsibilities

• Approach all interactions with guests and employees in a friendly and service‑oriented manner, maintaining a positive demeanor.
• Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
• Patrol the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.
• Maintain order in the hotel, deal with the welfare of guests, and coordinate expedient response to emergency conditions such as fire, safety hazards, and threats to life and/or property in a calm, rational and persuasive manner.
• Inspect equipment, troubleshoot malfunctions, and conduct routine maintenance.
• Service and replace old or faulty equipment.
• Remove old equipment and install new machines.
• Provide technical support and training on new equipment.
• Be familiar with all applicable laws and codes to ensure proper compliance.
• Memorize and monitor life safety system, including accurate layout of the entire building, locations of standpipes, fire extinguishers, complete alarm reports, and check and report any pertinent information from each shift.
• Provide accurate information to inquirers for directions and hours of operations.
• Assist guests with door lock and in‑room safe problems.
• Respond to guest complaints, conduct research to develop the most effective solutions.
• Project a professional manner with an emphasis on hospitality and guest service.
• Perform any other duties as assigned by management.

Qualifications

1. Must have a high school diploma or equivalent.
2. Minimum 1 year of customer service experience required, hospitality industry preferred.
3. Should be able to work independently and with minimum supervision.
4. Excellent customer service skills.
5. Ability to read, write, and speak effectively in English to communicate with guests and team members.
6. Have a strong attention to detail.
7. Must be able to multi‑task.
8. Must be a team player.