Maintenance Engineer

Innisfree 62s; Georgia; On-site; USD 52,000 - 70,000; Full time

Job summary

Innisfree Hotels is hiring a Maintenance Engineer to maintain hotel equipment and facilities on site at the Hampton Inn Jekyll Island. You will install new equipment, perform scheduled maintenance, and troubleshoot faults while training staff on procedures.

You will need a high school diploma, strong customer service skills, and the ability to communicate effectively in English. The role emphasizes safety, compliance with laws and codes, and a professional guest-focused approach.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of customer service experience; hospitality industry preferred.
• Ability to read, write and speak English to communicate with guests and team members.
• Strong attention to details and ability to multitask.
• Must be a team player and able to work independently with minimal supervision.

Responsibilities

• Inspect, troubleshoot, and perform routine maintenance on hotel equipment.
• Service and replace old or faulty equipment.
• Install new equipment and train staff on operating procedures.
• Ensure compliance with applicable laws and codes for safety and operations.
• Monitor life safety systems and report shift information accurately.
• Assist guests with door locks and in-room safe issues and respond to complaints.

Skills

Customer service

English communication

Attention to detail

Multi-tasking

Team player

Independent worker

Education

High school diploma or equivalent

Job description

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. Location: Hampton Inn Jekyll Island

We are looking to hire a skilled Maintenance Engineer to maintain the establishment and hotel equipment. As a Maintenance Engineer, you will be required to install new equipment, conduct routine maintenance, and troubleshoot equipment faults on site. You may also be required to remove old equipment and train staff on equipment operating procedures.

Essential Duties and Responsibilities

Other duties may be assigned.

• Always approaches all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.
• Promotes a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
• Patrols the interior and perimeter of the hotel to observe and identifies potential security and safety risks or undesirable conditions.
• Maintains order in the hotel, dealing with the welfare of guests, coordinates expedient response to emergency conditions such as fire, safety hazards, and threats to life and/or property in a calm, rational and persuasive manner.
• Inspecting equipment, troubleshooting malfunctions, and conducting routine maintenance.
• Servicing and replacing old or faulty equipment.
• Removing old equipment and installing new machines.
• Providing technical support and training on new equipment.
• Be familiar with all applicable laws and codes to ensure proper compliance.
• Memorizes and monitors life safety system including accurate layout of entire building, locations of standpipes, fire extinguishers, completes alarm reports, and checks and reports any pertinent information from each shift.
• Provides accurate information to inquirers for directions and hours of operations.
• Assists guests with door lock and in-room safe problems.
• Responds to guest complaints, conducts research to develop the most effective solutions.
• Projects a professional manner with an emphasis on hospitality and guest service.
• Performs any other duties as assigned by management.

Qualifications

1. Must have a high school diploma or equivalent.
2. Minimum 1 year of customer service experience required, hospitality industry preferred.
3. Should be able to work independently and with minimum supervision.
4. Excellent customer service skills.
5. Ability to read, write, and speak effectively in English in order to communicate with guests and team members.
6. Have a strong attention to details.
7. Must be able to multi-task.
8. Must be a team player.

Innisfree Hotels will invest in you, if you invest in you. We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth. Come join our team! We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth. At Innisfree Hotels, our culture underpins our success. We foster a workplace that promotes personal growth and service to humanity. We create opportunities for our employees and associates to participate in the creation of a more civil society and place great value on creativity, collaboration, and innovation. Our culture resonates from our corporate office to our properties, resulting in great experiences for our guests.