Hotel F&B Supervisor: Guest Experience & Events

Sheraton; Weehawken (NJ); On-site; USD 36,000 - 39,000; Full time

Job summary

Sheraton Lincoln Harbor Hotel in Weehawken, NJ seeks a Food and Beverage Supervisor to oversee daily operations across restaurant, bar, in-room dining, and banquet events, ensuring exceptional guest service and adherence to hotel standards.

We are looking for a hands-on leader who can train and guide staff, coordinate with kitchen and front office, manage shifts, and maintain hygiene and safety in a fast-paced hospitality environment. Bilingual English/Spanish is a plus.

Qualifications

• Previous experience in food and beverage, hotel restaurant, or hospitality operations required.
• Previous supervisory or team leadership experience required.
• Strong communication, organizational and customer service skills.
• Ability to work flexible schedules, including evenings, weekends, and holidays as needed.
• Ability to stand and walk for extended periods.
• Ability to lift, carry, and move supplies as needed.
• Ability to perform duties in a fast-paced hospitality environment.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Supervise operations in hotel restaurants, bars, in-room dining, and banquet events.
• Ensure service standards meet hotel policies and guest expectations.
• Coordinate closely with kitchen and front office teams.
• Handle guest inquiries, special requests, and complaints promptly and professionally.
• Train, guide, and evaluate food and beverage staff.
• Support the Director of F&B to prepare staff schedules and manage shift coverage.
• Monitor hygiene, sanitation, and safety standards in compliance with regulations.
• Oversee banquet and event setup, service. and breakdown.
• Assist in inventory control, ordering supplies, and minimizing waste.
• Ensure accurate billing, cash handling, and POS system usage (Micros).
• Support menu updates, promotions, and upselling strategies.

Skills

Team leadership

Customer service

Communication

Organizational skills

Flexible scheduling

Bilingual EN/ES

Job description

Sheraton Lincoln Harbor Hotel in Weehawken, NJ seeks a Food and Beverage Supervisor to oversee daily operations across restaurant, bar, in-room dining, and banquet events, ensuring exceptional guest service and adherence to hotel standards.

We are looking for a hands-on leader who can train and guide staff, coordinate with kitchen and front office, manage shifts, and maintain hygiene and safety in a fast-paced hospitality environment. Bilingual English/Spanish is a plus.