F&B Manager: Elevate Dining & Events

Shaner Hotels; Southbridge (MA); On-site; USD 70,000 - 95,000; Full time

Job summary

Shaner Hotels’ Wellsworth Hotel in Southbridge, MA, seeks a Food and Beverage Manager to lead the restaurant and oversee evening events, directing service philosophy and maintaining quality customer service.

The role requires supervision experience, strong communication skills, budgeting, cost controls, and food safety knowledge, with bilingual English/Spanish a plus. Flexible schedule and guest-relations focus are essential for success.

Qualifications

• Minimum of two years of supervisory experience in the Restaurant / Food and Beverage field preferred.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS)
• Familiarity with food and beverage cost controls.
• Ability to write routine reports and correspondence.Ability to accurately compute mathematical calculations and use required measurement tools.
• Ability to prepare budgets and ensure cost controls.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
• Responsible for responding and handling guest related issues pertaining to the department.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Manages all aspects of employee performance to ensure productivity and a quality work environment.
• Other duties as assigned.

Skills

Supervisory experience

Communication

Budgeting

Cost controls

Food safety knowledge

Bilingual English/Spanish

Education

High school diploma

Job description

Shaner Hotels’ Wellsworth Hotel in Southbridge, MA, seeks a Food and Beverage Manager to lead the restaurant and oversee evening events, directing service philosophy and maintaining quality customer service.

The role requires supervision experience, strong communication skills, budgeting, cost controls, and food safety knowledge, with bilingual English/Spanish a plus. Flexible schedule and guest-relations focus are essential for success.