Hotel F&B Operations Manager | Guest Experience Leader

Hyatt Hotels Corporation; San Francisco (CA); Sur place; USD 85 000 - 95 000; Plein temps

Résumé du poste

Hyatt Regency San Francisco Downtown SOMA is seeking a Restaurant Manager to coordinate, supervise, and direct all aspects of restaurant operations, ensuring profitability and high service levels at the property.

The ideal candidate will have 3+ years of hotel experience (or related paths) and strong knowledge of F&B, health rules, and liquor regulations. You will lead staff, improve SOP adherence, and maintain guest satisfaction across all shifts.

Qualifications

• At least 3 years of progressive experience in a hotel or related field; or a 4-year college degree and at least 1 year related experience; or a 2-year college degree and 2+ years related experience.
• Knowledge of F&B preparation techniques, health department rules and liquor laws.
• Must supervise 2+ employees.
• Does not spend more than 50% of time performing outlet duties.

Responsabilités

• Oversee all aspects of daily operation of the outlet.
• Supervise outlet personnel.
• Respond to guest complaints promptly.
• Coordinate with other F&B managers and communicate issues as they arise.
• Assist in monitoring Loss Prevention in the outlet.
• Prepare and submit reports in a timely manner.
• Ensure compliance with local liquor laws and health/sanitation regulations.
• Be visible on the floor and assist staff during meal periods.
• Conduct staff performance reviews and participate in training.

Connaissances

Team supervision

Effective communication

Multitasking

Formation

4-year college degree + 1 year related experience

2-year college degree + 2+ years related experience

Description du poste

Hyatt Regency San Francisco Downtown SOMA is seeking a Restaurant Manager to coordinate, supervise, and direct all aspects of restaurant operations, ensuring profitability and high service levels at the property.

The ideal candidate will have 3+ years of hotel experience (or related paths) and strong knowledge of F&B, health rules, and liquor regulations. You will lead staff, improve SOP adherence, and maintain guest satisfaction across all shifts.