Hotel F&B Operations Leader

Pyramid Global Hospitality; Washington (District of Columbia); On-site; USD 74,000 - 90,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Food & Beverage Senior Manager for The Potomac Hotel, Autograph Collection in Washington, DC. You will oversee front-of-house operations, drive guest satisfaction, manage budgets, and collaborate with culinary and service teams to deliver exceptional experiences.

This role requires strong leadership, previous high-volume dining experience, and the ability to train staff, schedule shifts, and maintain standards across outlets.

Qualifications

• 18 years of age or older.
• High school diploma or GED required.
• Varied schedule including weekends and holidays.
• Preferred: Degree in Hotel Management/Restaurant Management or equivalent.
• Five years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Hire, terminate, coach, recruit, and develop all service professionals.
• Handle guest complaints and communicate to the F&B Director.
• Monitor setup and maintenance of dining room to standard.
• Schedule, supervise and control of supervisors, servers, culinary concierges, bartenders, food runners, and server assistants.

Skills

Staff management

Budget management

Guest satisfaction

Training & development

Education

Hotel/Restaurant Management degree

Job description

Pyramid Global Hospitality is seeking a Food & Beverage Senior Manager for The Potomac Hotel, Autograph Collection in Washington, DC. You will oversee front-of-house operations, drive guest satisfaction, manage budgets, and collaborate with culinary and service teams to deliver exceptional experiences.

This role requires strong leadership, previous high-volume dining experience, and the ability to train staff, schedule shifts, and maintain standards across outlets.