Hotel Events & Sales Specialist

Hotel Yountville; Memphis (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Memphis Marriott East is seeking a Sales Coordinator to support the sales and events teams in Memphis. The role involves creating budgets, coordinating with departments, and ensuring flawless event execution.

Responsibilities include preparing sales kits, coordinating with catering/AV/housekeeping, site visits, and managing housing and billing for group bookings from pre-arrival to departure. Strong communication is essential.

Qualifications

• Experience supporting sales or events in a hospitality setting.
• Strong communication and organization skills.
• Ability to work with multiple departments to execute events.

Responsibilities

• Order office supplies for sales office.
• Prepare sales kits for sales team.
• Create banquet room signs and maintain lobby reader board.
• Sort and distribute mail.
• Collaborate with clients to understand event objectives and requirements.
• Develop event orders with budgets, timelines, and layouts.
• Coordinate with catering, AV, and housekeeping for seamless events.
• Provide excellent customer service and address inquiries.
• Conduct site visits and pre-event meetings.
• Oversee setup and breakdown of event spaces.
• Assist group guests with housing and billing from pre-arrival to departure.
• Process reservation requests, changes, and cancellations.
• Identify guest needs and verify room availability and rate.
• Explain guarantees, rates, and cancellation policies; document special requests; set billing accounts.
• May perform additional duties as required.

Skills

Customer service

Event coordination

Budgeting

Vendor management

Job description

Memphis Marriott East is seeking a Sales Coordinator to support the sales and events teams in Memphis. The role involves creating budgets, coordinating with departments, and ensuring flawless event execution.

Responsibilities include preparing sales kits, coordinating with catering/AV/housekeeping, site visits, and managing housing and billing for group bookings from pre-arrival to departure. Strong communication is essential.