Hotel Event Sales Manager

Hyatt; San Antonio (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

On-site parking

Cafeteria on-site

Health benefits

401k

Stock options

Paid time off

Sales incentive program

Hotel discounts

Job summary

Hyatt is seeking an Event Sales Manager at Grand Hyatt San Antonio River Walk to lead local catering sales for weddings, galas, and corporate events. The role focuses on maximizing banquet space, coordinating tastings, and contract management with hotel teams to deliver outstanding guest experiences.

The ideal candidate has 3–5 years of hotel event sales/planning, strong communication and leadership skills, and the ability to work in a fast-paced environment while maintaining price integrity and

Qualifications

• 3–5 years hotel event sales/planning experience.
• Bachelor's degree and/or 3+ years hotel and/or food & beverage experience.
• Proficient computer skills and programs.
• Refined verbal and written communication skills.
• Professional appearance and strong organizational skills.
• Ability to work in fast-paced environment and meet deadlines.
• Knowledge of contracts negotiation and interpretation.
• Understanding of hotel operations across departments.

Responsibilities

• Sell local catering business (weddings, galas, social and corporate events).
• Maximize banquet space to meet/exceed sales goals; manage rooms and F&B revenue.
• Review contracts and coordinate communication before/during/after events with hotel staff and clients.
• Conduct hotel tours, tastings, menu planning, and agenda setting.
• Provide accurate forecast information for rolling forecasts; maintain pricing integrity.
• Collaborate with planners, vendors, and internal teams for event setup and post-event follow-up.
• Maintain strong client relationships for retention and acquisition.

Skills

Verbal communication

Written communication

Leadership

Time management

Attention to detail

Multitasking

Negotiation skills

Marketing concepts

Education

Bachelor's degree

Event management trainee program

Tools

MS Office

Hotel management software

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Grand Hyatt San Antonio River Walk is seeking an Event Sales Manager to join our exciting and fun events teams. The Grand Hyatt consists of 1003 guest rooms and 115,000 square feet of event space. We are seeking a motivated and creative new leader to take advantage of unique opportunities to impress and delight our future groups within the local market. Come join our family at and you will have the chance to sell a grand experience to our guests!

The Event Sales Manager is responsible for capturing local catering business (weddings, galas, Social and Corporate events) while maximizing banquet space to meet and exceed sales goals. Primary sales efforts are in banquet food, beverage and room rental to include but not limited to selling and servicing, conducting hotel tours, tastings, menu planning, agenda setting, and hotel meeting services. Duties also include contract review and facilitating communication before, during and post event with pertinent hotel staff and clients to ensure a high level of service. This is not a remote position, and hotel presence is required.

Additional Expectations:

• Responsible for increasing overall revenue per attendee by upselling techniques, rooms management strategies, value added offerings and other creative methods
• Manage meeting space and adjust in order to ensure maximum potential revenue
• Maintain price integrity both in rooms and food and beverage
• Relay accurate forecast information for rolling forecasts
• Manage retention, reactivation and acquisition accounts to capture future business
• Adhere to prospecting standards and goals
• Engage with meeting planners, outside vendors on set-up details for events
• Timely follow up with internal and external clients

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

• A minimum of 3-5 years of hotel event sales/event planning, completed Event Management trainee program or comparable experience preferred
• Bachelor's degree and/or 3+ years of hotel and/or food & beverage experience preferred
• Must be experienced in general computer knowledge and programs
• Refined verbal and written communication skills
• Present a confident and professional appearance
• Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
• Strong time management & multi-tasking skills with the ability to work well under pressure
• Demonstrate positive leadership characteristics, which inspire employees to exceed standards and expectations
• Experience in creative development of marketing concepts, custom proposals and promotional events to increase local event sales
• Understanding of negotiation and interpretation of contracts
• Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, banquets, accounting, restaurants and engineering
• Knowledge of meeting room set-ups and capabilities, sleeping room configurations and types

Regular schedule is Monday through Friday, however, on occasion, working on weekends ans holidays might be required.

Benefits:

• On-site hotel covered parking at a discounted monthly or daily rate, or free VIA Bus pass
• Complimentary onsite cafeteria
• Full Health Benefits offered after 30 days of employment
• 401k options and match
• Employee Stock option plan
• Paid Time Off
• Eligible for Hyatt's Sales Performance Incentive Program
• Discounted and complimentary hotel accommodations anywhere in the world

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.