Hotel Event Sales Manager

Grand Hyatt; San Antonio (TX); Sur place; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

On-site parking

Employee cafeteria

Full Health Benefits after 30 days

401k options and match

Employee Stock option plan

Paid Time Off

Sales Performance Incentive Program

Discounted hotel accommodations

Résumé du poste

Grand Hyatt San Antonio River Walk is seeking an Event Sales Manager to join our events team. The role focuses on capturing local catering business and maximizing banquet space to meet and exceed sales goals.

Duties include tours, tastings, menu planning, contract review, and seamless communication with hotel staff and clients to ensure exceptional service. Ideal candidates have 3–5 years of hotel event sales experience, a bachelor’s degree or equivalent, and strong communication, negotiation,

Qualifications

• 3–5 years hotel event sales or event planning experience.
• Bachelor's degree and/or 3+ years hotel/F&B experience preferred.
• Proficient in office software; strong written and verbal skills.
• Detail oriented, organized and able to work in fast-paced environment.
• Strong negotiation and contract interpretation skills.

Responsabilités

• Sell local catering business (weddings, galas, social and corporate events) and maximize banquet space.
• Conduct hotel tours, tastings, menu planning, and agenda setting with clients.
• Review contracts and coordinate communication before/during/post events with hotel staff and clients to ensure service excellence.
• Collaborate with meeting planners and outside vendors on event setup details and timelines.
• Provide timely follow-up with clients to secure future business.

Connaissances

Communication skills

Leadership

Time management

Detail oriented

Negotiation

Marketing concepts

Formation

Bachelor's degree preferred

Outils

MS Office

Description du poste

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization - Grand Hyatt San Antonio

Grand Hyatt San Antonio River Walk is seeking an Event Sales Manager to join our exciting and fun events teams. The Grand Hyatt consists of 1003 guest rooms and 115,000 square feet of event space. We are seeking a motivated and creative new leader to take advantage of unique opportunities to impress and delight our future groups within the local market. Come join our family at and you will have the chance to sell a grand experience to our guests!

The Event Sales Manager is responsible for capturing local catering business (weddings, galas, Social and Corporate events) while maximizing banquet space to meet and exceed sales goals. Primary sales efforts are in banquet food, beverage and room rental to include but not limited to selling and servicing, conducting hotel tours, tastings, menu planning, agenda setting, and hotel meeting services. Duties also include contract review and facilitating communication before, during and post event with pertinent hotel staff and clients to ensure a high level of service. This is not a remote position, and hotel presence is required.

Additional Expectations

• Responsible for increasing overall revenue per attendee by upselling techniques, rooms management strategies, value added offerings and other creative methods
• Manage meeting space and adjust in order to ensure maximum potential revenue
• Maintain price integrity both in rooms and food and beverage
• Relay accurate forecast information for rolling forecasts
• Manage retention, reactivation and acquisition accounts to capture future business
• Adhere to prospecting standards and goals
• Engage with meeting planners, outside vendors on set-up details for events
• Timely follow up with internal and external clients

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

• A minimum of 3-5 years of hotel event sales/event planning, completed Event Management trainee program or comparable experience preferred
• Bachelor's degree and/or 3+ years of hotel and/or food & beverage experience preferred
• Must be experienced in general computer knowledge and programs
• Refined verbal and written communication skills
• Present a confident and professional appearance
• Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
• Strong time management & multi-tasking skills with the ability to work well under pressure
• Demonstrate positive leadership characteristics, which inspire employees to exceed standards and expectations
• Experience in creative development of marketing concepts, custom proposals and promotional events to increase local event sales
• Understanding of negotiation and interpretation of contracts
• Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, banquets, accounting, restaurants and engineering
• Knowledge of meeting room set-ups and capabilities, sleeping room configurations and types
• Regular schedule is Monday through Friday, however, on occasion, working on weekends ans holidays might be required.

Benefits

• On-site hotel covered parking at a discounted monthly or daily rate, or free VIA Bus pass
• Complimentary onsite cafeteria
• Full Health Benefits offered after 30 days of employment
• 401k options and match
• Employee Stock option plan
• Paid Time Off
• Eligible for Hyatt's Sales Performance Incentive Program
• Discounted and complimentary hotel accommodations anywhere in the world

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.