Hotel Engineering Lead - Hands-On Maintenance & Ops

StepStone-Hospitality-Inc; St. Louis (MO); On-site; USD 65,000 - 95,000; Full time

Job summary

StepStone-Hospitality-Inc seeks an experienced Assistant Chief Engineer to lead daily operations and maintenance of a full-service hotel. You will supervise the Engineering team, maintain guest rooms and facilities, coordinate preventive maintenance, and uphold safety and service quality for guests and associates.

You are a hands-on leader with strong technical skills, a commitment to quality, and a passion for hospitality.

Qualifications

• Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to assist with the design and preparation of statistical reports and presentations as needed.
• Ability to accurately report information.
• Ability to scrupulously follow all StepStone and hotel policies and procedures.
• Attend required meetings.
• Minimum lifting of 70 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 70 pounds.

Responsibilities

• Assist with supervision of maintenance operations for the hotel, including refrigeration, heating, plumbing, water treatment, preventative maintenance, hotel rooms, A/C and heating units, ice machines, swimming pools, lighting, kitchen equipment, emergency generators, water softeners, roof exhausts, electrical substations, etc.
• Ensure all projects are completed on time and according to specifications.
• Work closely with other departments to ensure coordination of activities.
• Aid and instruct craftsmen in scheduling work, ordering material, and completing assignments by a specified date.
• Comply with an ongoing maintenance program.
• Assist with performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.
• Tend air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests.
• Maintain standards of quality guest service.
• Increase level of guest satisfaction by delivery of an exceptional product through employee development.
• Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
• Understands and communicates the StepStone Mission and Core Values
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Actively listens to others.
• Conveys company information, decision, or problems to appropriate parties on a timely basis.
• Works to resolve disagreements and is respectful of peers and co-workers.

Skills

English proficiency

Reports design

Accurate reporting

Policy compliance

Meeting attendance

Heavy lifting

Manual dexterity

Typing

Hearing

Job description

StepStone-Hospitality-Inc seeks an experienced Assistant Chief Engineer to lead daily operations and maintenance of a full-service hotel. You will supervise the Engineering team, maintain guest rooms and facilities, coordinate preventive maintenance, and uphold safety and service quality for guests and associates.

You are a hands-on leader with strong technical skills, a commitment to quality, and a passion for hospitality.