Hotel Dining Server – Elevate Guest Experience

The Terrace Grille; Lakeland (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401(k) with match

Hotel discounts

Career growth opportunities

Volunteer time and lifestyle discount

Job summary

The Terrace Grille at Naples Hotel Group in Lakeland, FL is seeking a friendly Restaurant Server to enhance guest experiences and uphold brand standards. You will welcome guests, take orders, and operate the POS, ensuring accurate billing and timely service.

Join a family-owned group offering comprehensive benefits, a supportive team, and opportunities to grow within our hotel portfolio. Must be able to work a flexible schedule including weekends and holidays.

Qualifications

• Team oriented with an innate sense of urgency and the ability to work in a fast-paced environment.
• Prior customer service or food and beverage experience preferred.
• Ability to lift up to 25 pounds without assistance and stand/walk for extended periods.
• Flexible schedule including mornings, days, evenings, weekends and holidays.

Responsibilities

• Greet guests and present menus, taking orders and using POS systems.
• Provide menu knowledge including ingredients and preparation.
• Serve food and beverages according to brand standards.
• Check IDs before serving alcohol.
• Collaborate with kitchen and other departments to fulfill requests.
• Maintain cleanliness of tables, stations, and dining areas.
• Handle payments and issue receipts.

Skills

Team orientation

Urgency

Customer service experience

Fast-paced environment

Flexible schedule

Physical stamina

Job description

The Terrace Grille at Naples Hotel Group in Lakeland, FL is seeking a friendly Restaurant Server to enhance guest experiences and uphold brand standards. You will welcome guests, take orders, and operate the POS, ensuring accurate billing and timely service.

Join a family-owned group offering comprehensive benefits, a supportive team, and opportunities to grow within our hotel portfolio. Must be able to work a flexible schedule including weekends and holidays.