Hotel Call Center Agent — Guest Services (24/7)

1 Hotels; Seattle (WA); On-site; USD 26,708 - 38,038; Full time

Job summary

A luxury hotel brand in Seattle is seeking a Call Center Agent to manage hotel calls and communicate information effectively. The ideal candidate should have at least one year of customer service experience and be detail-oriented and flexible to work in a 24-hour operation. Excellent organizational skills are a must. The position offers a competitive hourly wage of $23.50 and a chance to be part of an inclusive and diverse team committed to excellence.

Qualifications

• Minimum of 1 year of similar work experience.
• Experience in guest or customer service.
• Flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Field all hotel calls and direct them appropriately.
• Communicate critical information to guests and staff as needed.

Skills

Customer service

Organizational skills

Multi-tasking

Detail-oriented

Ability to speak a secondary language

Job description

A luxury hotel brand in Seattle is seeking a Call Center Agent to manage hotel calls and communicate information effectively. The ideal candidate should have at least one year of customer service experience and be detail-oriented and flexible to work in a 24-hour operation. Excellent organizational skills are a must. The position offers a competitive hourly wage of $23.50 and a chance to be part of an inclusive and diverse team committed to excellence.