Hotel Booking Specialist | Fully Remote

Network Travel Careers; Chicago (IL); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible Schedule

Exclusive Travel Perks

Training & Certification

Job summary

Network Travel Careers is seeking a detail-oriented Hotel Booking Specialist to help clients plan and secure memorable vacations. You will provide expert guidance, research options for cruises, hotels, and packages, and deliver exceptional service at every step.

Ideal candidates are passionate about travel, possess strong communication skills, and are comfortable using online booking platforms. This role offers flexible scheduling and remote work options for U.S. residents.

Qualifications

• Excellent communication and customer service skills.
• Passion for travel and helping clients craft memorable experiences.
• Self-motivated and able to work independently.
• Comfortable using online booking platforms and learning new software.
• Prior experience in customer service or sales is a plus but not required.

Responsibilities

• Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
• Provide personalized recommendations based on clients’ preferences and budgets.
• Work closely with suppliers to secure exclusive deals and promotions.
• Stay informed on industry trends, policies, and supplier offers.
• Handle client inquiries, modifications, and cancellations professionally and promptly.
• Maintain accurate records of bookings and client interactions.

Skills

Communication

Customer service

Travel enthusiasm

Independent worker

Online booking platforms

Sales experience

Job description

About Us: We are a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients.

Location: Remote (U.S.) About Us: We are a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients.

Job Description: We are seeking a detail-oriented and customer-focused Hotel Booking Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way.

Responsibilities:

• Assist clients in researching, planning, and booking cruises, hotels, and vacation packages
• Provide personalized recommendations based on clients’ preferences and budgets
• Work closely with top travel suppliers to secure exclusive deals and promotions
• Stay informed on industry trends, travel policies, and supplier offers
• Handle client inquiries, modifications, and cancellations in a professional and timely manner
• Maintain accurate records of bookings and client interactionsParticipate in training sessions and supplier webinars to enhance industry knowledge

Qualifications:

• Must be 18+ and legally authorized to work in the U.S
• Excellent communication and customer service skills
• Passion for travel and helping others create unforgettable experiences
• Self-motivated with the ability to work independently
• Comfortable using online booking platforms and learning new software
• Prior experience in customer service or sales is a plus but not required

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Benefits:

Flexible Schedule: Work full-time or part-time from anywhere.

Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives.

Training & Certification: Gain access to ongoing education and industry support.