Cruise & Hotel Booking Specialist | Fully Remote

Destination Careers; Lorida (FL); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible Schedule

Exclusive Travel Perks

Training & Certification

Job summary

Destination Careers is seeking a Cruise & Hotel Booking Specialist to join our fully remote, U.S.-based team. You will assist clients in planning, researching, and booking cruises, hotels, and vacation packages with expert guidance and exceptional service.

You will work with top travel suppliers to secure exclusive deals, provide personalized recommendations, and handle inquiries, modifications, and cancellations efficiently. A passion for travel and a customer-focused mindset are essential.

Qualifications

• Excellent customer service and communication skills.
• Ability to stay organized and manage multiple bookings.
• Willingness to learn new software and adapt to systems.

Responsibilities

• Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
• Provide personalized recommendations based on clients’ preferences and budgets.
• Work with travel suppliers to secure exclusive deals and promotions.
• Stay informed on industry trends, travel policies, and supplier offers.
• Handle client inquiries, modifications, and cancellations professionally and timely.
• Maintain accurate records of bookings and client interactions.
• Participate in training sessions and supplier webinars to grow knowledge.

Skills

Customer service

Communication

Organization

Self-motivation

Independent work

Learning new software

Tools

Online booking platforms

Job description

Cruise & Hotel Booking Specialist | Fully Remote

Location:

Remote (U.S.)

About Us:

We are a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients.

Job Description:

We are seeking a detail-oriented and customer-focused Cruise & Hotel Booking Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way.

Responsibilities:

• Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
• Provide personalized recommendations based on clients’ preferences and budgets.
• Work closely with top travel suppliers to secure exclusive deals and promotions.
• Stay informed on industry trends, travel policies, and supplier offers.
• Handle client inquiries, modifications, and cancellations in a professional and timely manner.
• Maintain accurate records of bookings and client interactions.
• Participate in training sessions and supplier webinars to enhance industry knowledge.

Qualifications:

• Must be 18+ and legally authorized to work in the U.S.
• Excellent communication and customer service skills.
• Passion for travel and helping others create unforgettable experiences.
• Self-motivated with the ability to work independently.
• Comfortable using online booking platforms and learning new software.
• Prior experience in customer service or sales is a plus but not required.

$45,000 - $65,000 a year

Compensation & Benefits:

Flexible Schedule: Work full-time or part-time from anywhere.

Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives.

Training & Certification: Gain access to ongoing education and industry support.