Hotel Booking Specialist | Fully Remote

Network Travel Careers; Philadelphia (Philadelphia County); À distance; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Flexible Schedule: Work full-time or部分

Résumé du poste

Network Travel Careers is seeking a Hotel Booking Specialist to help clients plan and secure memorable getaways. You will guide customers through cruises, hotels, and vacation packages, offering personalized recommendations and exceptional service.

In this remote U.S. role you’ll stay informed on supplier offers and industry trends, handle inquiries, updates, and cancellations, and maintain accurate booking records while collaborating with suppliers to secure exclusive deals.

Qualifications

• Must be 18+ and legally authorized to work in the U.S.
• Excellent communication and customer service skills.
• Passion for travel and helping others create unforgettable experiences.
• Self-motivated with the ability to work independently.
• Comfortable using online booking platforms and learning new software.
• Prior experience in customer service or sales is a plus but not required.

Responsabilités

• Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
• Provide personalized recommendations based on clients’ preferences and budgets.
• Work closely with top travel suppliers to secure exclusive deals and promotions.
• Stay informed on industry trends, travel policies, and supplier offers.
• Handle client inquiries, modifications, and cancellations in a professional and timely manner.
• Maintain accurate records of bookings and client interactions.
• Participate in training sessions and supplier webinars to enhance industry knowledge.

Connaissances

Customer service

Communication

Travel passion

Independent work

Online booking platforms

Sales experience (plus)

Outils

Booking platforms

Description du poste

About Us

We are a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients.

Location

Remote (U.S.)

Job Description

We are seeking a detail-oriented and customer-focused Hotel Booking Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way.

Responsibilities

• Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
• Provide personalized recommendations based on clients’ preferences and budgets.
• Work closely with top travel suppliers to secure exclusive deals and promotions.
• Stay informed on industry trends, travel policies, and supplier offers.
• Handle client inquiries, modifications, and cancellations in a professional and timely manner.
• Maintain accurate records of bookings and client interactions.
• Participate in training sessions and supplier webinars to enhance industry knowledge.

Qualifications

• Must be 18+ and legally authorized to work in the U.S.
• Excellent communication and customer service skills.
• Passion for travel and helping others create unforgettable experiences.
• Self-motivated with the ability to work independently.
• Comfortable using online booking platforms and learning new software.
• Prior experience in customer service or sales is a plus but not required.

Benefits

• Flexible Schedule: Work full-time or part-time from anywhere.
• Exclusive Travel Perks: Enjoy discounted travel, FAM trips, and supplier incentives.
• Training & Certification: Gain access to ongoing education and industry support.