Hotel Bell Attendant — Guest Service Pro

Hilton Jackson; Jackson (MS); On-site; USD 26,000 - 36,000; Full time

Job summary

Hilton Jackson in Jackson, MS is seeking a responsible Bell Attendant to warmly greet guests on arrival and departure, assist with luggage, and support the front desk staff. You will respond to guest requests and ensure a smooth, professional experience for visitors.

The role requires a flexible schedule including weekends and holidays, the ability to lift 25 pounds, and a high standard of customer service. A high school diploma or GED is required.

Qualifications

• Valid driver's license
• 1 year of experience as bell attendant, concierge, or in customer service
• Flexible schedule including weekends and holidays
• Ability to lift 25 pounds and stand for long periods
• High school diploma or GED
• Excellent customer service and communication skills

Responsibilities

• Attend to guests on arrival and departure
• Unload luggage and deliver items to rooms safely
• Support front desk and bell captain with check-in and guest requests
• Respond to guest needs and perform tasks such as dry cleaning or room service
• Keep the bell desk neat and organized

Job description

Hilton Jackson in Jackson, MS is seeking a responsible Bell Attendant to warmly greet guests on arrival and departure, assist with luggage, and support the front desk staff. You will respond to guest requests and ensure a smooth, professional experience for visitors.

The role requires a flexible schedule including weekends and holidays, the ability to lift 25 pounds, and a high standard of customer service. A high school diploma or GED is required.