Hotel Bartender - Kickback & Guest Experience Pro

Drury Hotels Company, LLC; Urbana (IL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Hotel discounts

Free room nights

Company 401(k) match

Career growth opportunities

Job summary

Drury Hotels Company, LLC is hiring for a hospitality role in Champaign, IL, focused on delivering exceptional guest experiences. You will support the 5:30 Kickback service, manage food preparation and clean-up, and ensure the lobby and kitchen remain clean and well organized.

The position emphasizes food safety, inventory control, and a warm, friendly approach to guests and team members, with opportunities to grow within a family-owned hospitality network.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable atmosphere.
• Ability to speak and receive direction in English.

Responsibilities

• Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Knowledge of hotel services

English language

Job description

Drury Hotels Company, LLC is hiring for a hospitality role in Champaign, IL, focused on delivering exceptional guest experiences. You will support the 5:30 Kickback service, manage food preparation and clean-up, and ensure the lobby and kitchen remain clean and well organized.

The position emphasizes food safety, inventory control, and a warm, friendly approach to guests and team members, with opportunities to grow within a family-owned hospitality network.