Buffet Attendant & Guest Experience

Drury Hotels; Alabama; On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Work-life balance

Career growth

Health and well-being

401(k)

Award-winning Workplace

Job summary

Drury Hotels in Marion, Illinois seeks a guest-focused role to support the 5:30 Kickback program, handle food prep, and keep the lobby and kitchen areas organized. The position emphasizes friendly guest service and adherence to safety standards to ensure a welcoming experience.

Responsibilities include answering questions about the hotel and local events, stocking supplies, and delivering the high level of Drury hospitality the brand is known for, with a positive +1 Service attitude.

Qualifications

• Knowledge of hotel accommodations, the community and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy atmosphere.
• Ability to speak and receive direction (written and verbal) in English.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Hotel knowledge

Inventory & ordering

Customer service

English proficiency

Job description

Drury Hotels in Marion, Illinois seeks a guest-focused role to support the 5:30 Kickback program, handle food prep, and keep the lobby and kitchen areas organized. The position emphasizes friendly guest service and adherence to safety standards to ensure a welcoming experience.

Responsibilities include answering questions about the hotel and local events, stocking supplies, and delivering the high level of Drury hospitality the brand is known for, with a positive +1 Service attitude.