Hotel Assistant GM - Lead Guest Experience & Ops

myplace; Tucson (AZ); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

PTO

Direct Deposit

Cross-Training

Growth Potential

Job summary

My Place Hotel in Tucson South is seeking an Assistant General Manager to collaborate with the General Manager on daily operations and guest service excellence. You will supervise a diverse team, uphold safety standards, and drive occupancy through sales and marketing efforts while managing administrative duties and staff development.

The role offers hands-on leadership across departments, with opportunities for growth and career advancement in a dynamic hotel environment.

Qualifications

• Bachelor's degree preferred.
• Strong leadership and guest-service focus.
• Excellent organizational and multitasking abilities.
• Reliable and professional demeanor.
• Ability to supervise a diverse team.

Responsibilities

• Guest Service: ensure exceptional guest experiences and resolve concerns.
• Safety and Security: uphold safety procedures and inspect for hazards.
• Hotel Operations: support daily operations and brand standards.
• Sales and Marketing: assist strategies to raise occupancy and visibility.
• Administrative Duties: financial reporting, payroll, and cash handling.
• Staff Management: recruit, train, schedule, and coach staff.
• Hands-On Management: step in at any hotel role when needed.

Skills

Leadership

Communication

Organizational

Attention to Detail

Dependability

Education

Bachelor's degree

Job description

My Place Hotel in Tucson South is seeking an Assistant General Manager to collaborate with the General Manager on daily operations and guest service excellence. You will supervise a diverse team, uphold safety standards, and drive occupancy through sales and marketing efforts while managing administrative duties and staff development.

The role offers hands-on leadership across departments, with opportunities for growth and career advancement in a dynamic hotel environment.