Hotel Admin Support Specialist - Resort Team

MGM Resorts; South Carolina; On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Wellness incentive programs

Hotel/food/beverage/retail discounts

Free parking on/off shift

Health & Income Protection benefits

Professional and personal development

Job summary

Las Vegas, Nevada-based MGM Resorts International seeks an Admin Support II to provide administrative and clerical support to the department, in line with guest-service standards and company policies. The role covers scheduling, correspondence, file management, inventory control, and collaboration with various departments in a dynamic entertainment environment.

The ideal candidate will have a high school diploma or GED, 1+ years in a related role, and be able to work varied shifts including

Qualifications

• High School Diploma or GED required.
• Bachelor's Degree in a related field preferred.
• 1+ years of relevant experience, or equivalent education and experience.
• Ability to work weekends and holidays.
• Experience in a resort or hospitality setting preferred.

Responsibilities

• Provide guidance on work related duties to less experienced Admin Support.
• Greet all visitors and callers and address their needs, answer multi-line phone systems and direct calls to the appropriate staff/department, respond to all general e-mail correspondence from guests and staff.
• Schedule conference calls and meetings for office staff.
• Coordinate pick-up, shipping, and storage of product; monitor, move and adjust storage areas as needed according to shipping requirements.
• Keep inventory stocked and sorted, ensuring items are easy to find when needed.
• Compile, copy, sort, file, and scan department documents, prepare departmental reports and maintain databases as needed, and perform a variety of administrative tasks.
• Maintain all office equipment as needed and coordinate repairs.
• Work closely with the functional department groups as necessary.
• Prepare purchase orders for all goods and services purchased by the department.

Skills

Experience in administrative roles

Customer service

Multi-line phone handling

Education

High School Diploma or GED

Bachelor's Degree in related field - Preferred

Job description

Las Vegas, Nevada-based MGM Resorts International seeks an Admin Support II to provide administrative and clerical support to the department, in line with guest-service standards and company policies. The role covers scheduling, correspondence, file management, inventory control, and collaboration with various departments in a dynamic entertainment environment.

The ideal candidate will have a high school diploma or GED, 1+ years in a related role, and be able to work varied shifts including