Housekeeping Manager: Lead Rooms & Guest Experience

MGM Resorts International; Las Vegas (NV); Presencial; USD 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellness incentive programs

Employee dining discounts

Free parking

Health & Income Protection benefits

Professional development & volunteerOp

Descripción de la vacante

MGM Resorts International in Las Vegas seeks a Housekeeping Manager to oversee daily operations of designated housekeeping areas, ensuring tasks meet departmental standards and guest satisfaction. You will supervise, train, and schedule staff, conduct inspections, and manage workload distribution to maintain high cleanliness levels.

The ideal candidate has a High School Diploma or GED and at least 2 years of relevant experience, with availability to work varied shifts including weekends and

Formación

• High School Diploma or GED required.
• 2+ years of prior relevant experience required.
• Work varied shifts, to include weekends and holidays.

Responsabilidades

• Oversee and ensure the smooth operation of assigned area.
• Supervise, train, direct, and assist all employees assigned to the area.
• Distribute workload fairly and evenly to those assigned to the station.
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons.
• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly.
• Perform daily written guest room inspections in accordance with department standards.
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas.
• Monitor Guest Room Attendants and House Persons work productivity and report any area below standards to the Executive Assistant Housekeeper.
• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to staff.

Conocimientos

Leadership

Staff supervision

Educación

High School Diploma or GED

Descripción del empleo

MGM Resorts International in Las Vegas seeks a Housekeeping Manager to oversee daily operations of designated housekeeping areas, ensuring tasks meet departmental standards and guest satisfaction. You will supervise, train, and schedule staff, conduct inspections, and manage workload distribution to maintain high cleanliness levels.

The ideal candidate has a High School Diploma or GED and at least 2 years of relevant experience, with availability to work varied shifts including weekends and