Hostperson - Michael Patrick's

Golden Nugget Las Vegas; Biloxi (MS); On-site; USD 11,000 - 16,000; Part time

Job summary

Golden Nugget Las Vegas is seeking a friendly Host to greet guests and ensure a positive first impression of the restaurant. You will provide accurate information, manage seating, and support the dining team with a cheerful, guest-centric approach.

The role requires strong communication, the ability to multitask, and availability on weekdays, weekends, and holidays. Knowledge of the menu and promotions will help create an exceptional guest experience.

Qualifications

• 1 year of restaurant experience preferred.
• Strong organizational and interpersonal skills.
• Ability to multitask and work well in a team.
• Available on weekdays, weekends, nights, mornings, and holidays.
• Must read/write English and perform basic math.

Responsibilities

• Greet and welcome guests with a smile.
• Engage with guests, anticipate needs, and respond to inquiries.
• Maintain knowledge of menu, specials, and promotions.
• Handle guest complaints professionally or escalate to manager.
• Assist with running food, delivering and refilling drinks.
• Guide guests to tables and present menus.
• Take to-go orders by phone and in person.
• Engage with guests to ensure satisfaction.
• Refill drinks and clear plates as needed.
• Provide great customer service.
• Provide highchairs and requested items.

Skills

Customer service

Communication

Teamwork

Multitasking

English literacy

Job description

Overview

A Host is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests’ first impression of the restaurant is a positive one.

Overview

A Host is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests’ first impression of the restaurant is a positive one.

Responsibilities

• Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude
• Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns
• Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests
• Handle guest complaints or issues professionally or bring them to the manager when necessary
• Assist with running food, delivering and/or refilling guests’ drinks
• Guide guests to their tables and present them with menus
• Take to-go orders over the phone and in person
• Engage with guests to ensure they're happy with food and service
• Refill drinks and clear plates as needed during guest’s dining experience
• Provide great customer service
• Provide highchairs and other requested items to the guest
• Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements

Qualifications

• 1 year of restaurant experience preferred
• Organizational skills
• Exceptional interpersonal and communication skills
• Positive attitude
• Work well in a team environment
• Ability to multitask
• Availability on weekdays, weekends, nights, mornings, and holidays
• Must be able to read and write in English and handle math calculations

Posted Salary Range

USD $10.00 - USD $10.00 /Hr.

Tipped Position

This position does not earn tips