Hostperson - Michael Patrick's

The Post Oak; Biloxi (MS); Vor Ort; USD 11.000 - 16.000; Vollzeit

Zusammenfassung

The Post Oak in Biloxi, MS is seeking a friendly Host to welcome guests, guide them to tables, and ensure a positive first impression. Knowledge of the menu and coordination with servers support a smooth dining experience.

Ideal candidates have restaurant experience and strong interpersonal skills, with a positive attitude and ability to multitask. This on-site role requires weekday/weekend availability, and English literacy to assist with basic math and guest communications.

Qualifikationen

• 1 year of restaurant experience preferred.
• Organizational skills.
• Exceptional interpersonal and communication skills.
• Positive attitude.
• Work well in a team environment.
• Ability to multitask.
• Availability on weekdays, weekends, nights, mornings, and holidays.
• Must be able to read and write in English and handle math calculations.

Aufgaben

• Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude.
• Engage with guests, anticipate their needs, and respond promptly to inquiries or concerns.
• Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests.
• Handle guest complaints or issues professionally or bring them to the manager when necessary.
• Assist with running food, delivering and/or refilling guests’ drinks.
• Guide guests to their tables and present them with menus.
• Take to-go orders over the phone and in person.
• Engage with guests to ensure they're happy with food and service.
• Refill drinks and clear plates as needed during guest’s dining experience.
• Provide great customer service.

Kenntnisse

Greet guests

Customer service

Interpersonal skills

Multitasking

Team player

Availability

Jobbeschreibung

Overview

A Host is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests’ first impression of the restaurant is a positive one.

Responsibilities

• Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude

• Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns

• Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests

• Handle guest complaints or issues professionally or bring them to the manager when necessary

• Assist with running food, delivering and/or refilling guests’ drinks

• Guide guests to their tables and present them with menus

• Take to-go orders over the phone and in person

• Engage with guests to ensure they're happy with food and service

• Refill drinks and clear plates as needed during guest’s dining experience

• Provide great customer service

• Provide highchairs and other requested items to the guest

• Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements

Qualifications

• 1 year of restaurant experience preferred

• Organizational skills

• Exceptional interpersonal and communication skills

• Positive attitude

• Work well in a team environment

• Ability to multitask

• Availability on weekdays, weekends, nights, mornings, and holidays

• Must be able to read and write in English and handle math calculations

Posted Salary Range

USD $10.00 - USD $10.00 /Hr.

Tipped Position

This position does not earn tips