Hostperson - Michael Patrick's

Landry's, LLC.; Biloxi (MS); On-site; USD 11,000 - 16,000; Full time

Job summary

Landry's, LLC. in Biloxi, MS is seeking a Host to welcome guests, answer questions, and provide outstanding service. You will guide guests, manage seating, handle to-go orders, and assist with beverages to ensure a smooth dining experience.

The role requires strong customer service, teamwork, and multitasking abilities, with availability on weekdays, weekends, and holidays. Previous restaurant experience is preferred; English literacy and basic math are necessary.

Qualifications

• 1 year of restaurant experience preferred.
• Organizational skills required.
• Excellent interpersonal and communication abilities.
• Positive attitude and teamwork mindset.
• Ability to multitask effectively.
• Available on weekdays, weekends, nights, mornings and holidays.
• Must read/write English and do basic math.

Responsibilities

• Greet and welcome guests with a smile and positive attitude.
• Engage with guests; anticipate needs and respond to inquiries.
• Know menu, daily specials, and promotions to provide accurate info.
• Handle complaints professionally or escalate to a manager.
• Assist with running food and delivering/refilling drinks.
• Guide guests to tables and present menus; manage to-go orders.
• Engage with guests to ensure satisfaction with food and service.
• Refill drinks and clear plates during dining experience.
• Provide high-quality customer service and assist with requested items.

Skills

Customer service

Interpersonal skills

Teamwork

Multitasking

Availability

Reading/Writing English

Math calculations

Positive attitude

Organizational skills

Experience in restaurant

Job description

Overview

A Host is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests’ first impression of the restaurant is a positive one.

Responsibilities

• Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude

• Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns

• Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests

• Handle guest complaints or issues professionally or bring them to the manager when necessary

• Assist with running food, delivering and/or refilling guests’ drinks

• Guide guests to their tables and present them with menus

• Take to-go orders over the phone and in person

• Engage with guests to ensure they're happy with food and service

• Refill drinks and clear plates as needed during guest’s dining experience

• Provide great customer service

• Provide highchairs and other requested items to the guest

• Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements

Qualifications

• 1 year of restaurant experience preferred

• Organizational skills

• Exceptional interpersonal and communication skills

• Positive attitude

• Work well in a team environment

• Ability to multitask

• Availability on weekdays, weekends, nights, mornings, and holidays

• Must be able to read and write in English and handle math calculations

Posted Salary Range

USD $10.00 - USD $10.00 /Hr.

Tipped Position

This position does not earn tips