Host/Take Out - Legal Sea Foods

LSF BURLINGTON LLC; Burlington (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) retirement plan

Job summary

LSF Burlington LLC is seeking a Host/Take Out Associate to warmly welcome guests, seat them efficiently, and manage takeout orders with accuracy. You will use OpenTable and POS systems, handle payments, and maintain exemplary guest service in a fast-paced restaurant environment.

The role emphasizes friendly communication, attention to detail in packaging, and a courteous front-desk presence to encourage guest return. Benefits support ongoing growth within the team.

Qualifications

• High school diploma or equivalent.
• Prior host experience preferred.
• Working knowledge of OpenTable and POS preferred.
• Excellent interpersonal and communication skills.
• Ability to handle cash and paperwork accurately.

Responsibilities

• Greet guests in a warm and friendly manner.
• Seat guests and manage seating chart for optimal flow.
• Provide accurate wait times and monitor waiting list.
• Answer phone and respond to inquiries politely.
• Receive, process, and manage takeout and delivery orders.

Skills

Interpersonal skills

Communication

Cash handling

OpenTable

POS systems

Education

High school diploma or equivalent

Tools

OpenTable

Point of Sale

Job description

The Host/Take Out Associate is responsible for greeting and seating guests in a friendly and personalized manner upon arrival into the restaurant. This person must maintain attentive and courteous communication with guests and answer the phone and all questions in a polite manner. This position handles take-out for our guests; ensures all take-out guidelines, specifications, quality, and service standards are met. The Host presence at the front desk is required at all times to extend an appropriate welcome, farewell, and a sincere invitation for our guests’ return.DUTIES & RESPONSIBILITIES:• Greet guests in a warm and friendly manner as they arrive at the restaurant.• Seat guests efficiently, manage seating chart, and ensure optimal flow of diners.• Provide accurate wait times and monitor waiting list.• Manage reservations using OpenTable.• Answer incoming calls and respond to guest inquiries courteously.• Receive, process, and manage takeout and delivery orders.• Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation.• Process payments for takeout orders, including cash, credit/debit, and digital payment methods.• Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.• Perform other duties and tasks as assigned.• High school diploma or equivalent• Previous work experience as a Host is preferred.• Working knowledge of OpenTable and Point of Sale is preferred• Basic computer skills• Ability to handle cash and paperwork accurately.• Excellent interpersonal and communication skills.• Must be able to perform under pressure in a high-volume restaurant setting.• Must be able to handle guest incidents/complaints.We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation, and a 401(k) retirement plan to support your future. Join our team and enjoy great benefits while growing in a rewarding career!Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.