Host/Take Out - Braintree (South Shore Place)

Legal Sea Foods; Braintree (MA); In loco; USD 21.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) retirement plan

Descrizione del lavoro

LSF Braintree LLC in Braintree, MA is seeking a Host/Take Out Associate to welcome guests, seat them, and manage front-desk duties with a courteous manner. This role also handles takeout orders, answers phones, and guides guests with a friendly, efficient service approach.

Responsibilities include processing payments, maintaining accurate cash handling, and using OpenTable and POS systems to support smooth restaurant operations. A strong customer-service mindset is essential.

Competenze

• High school diploma or equivalent.
• Experience as a Host preferred.
• Familiarity with OpenTable and POS preferred.
• Excellent interpersonal and communication skills.
• Ability to handle cash and paperwork accurately.

Mansioni

• Greet guests warmly on arrival.
• Seat guests efficiently and manage seating chart.
• Provide accurate wait times and monitor waiting list.
• Handle takeout and delivery orders.
• Process payments and reconcile cash at shift end.
• Assist with packaging to prevent spills or damage.

Conoscenze

Interpersonal communication

Guest service

Cash handling

Phone etiquette

Formazione

High school diploma or equivalent

Strumenti

OpenTable

POS system

Descrizione del lavoro

Job Details: Job Location: LSF Braintree LLC - Braintree, MA 02184, Position Type: Full-Time/Part-Time, Salary Range: $15.00 - $16.00 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Restaurant - Food Service, The Host/Take Out Associate is responsible for greeting and seating guests in a friendly and personalized manner upon arrival into the restaurant. This person must maintain attentive and courteous communication with guests and answer the phone and all questions in a polite manner. This position handles take-out for our guests; ensures all take-out guidelines, specifications, quality, and service standards are met. The Host presence at the front desk is required at all times to extend an appropriate welcome, farewell, and a sincere invitation for our guests’ return.

DUTIES & RESPONSIBILITIES:

• Greet guests in a warm and friendly manner as they arrive at the restaurant.
• Seat guests efficiently, manage seating chart, and ensure optimal flow of diners.
• Provide accurate wait times and monitor waiting list.
• Manage reservations using OpenTable.
• Answer incoming calls and respond to guest inquiries courteously.
• Receive, process, and manage takeout and delivery orders.
• Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation.
• Process payments for takeout orders, including cash, credit/debit, and digital payment methods.
• Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.
• Perform other duties and tasks as assigned.

Qualifications:

• High school diploma or equivalent
• Previous work experience as a Host is preferred.
• Working knowledge of OpenTable and Point of Sale is preferred
• Basic computer skills
• Ability to handle cash and paperwork accurately.
• Excellent interpersonal and communication skills.
• Must be able to perform under pressure in a high-volume restaurant setting.
• Must be able to handle guest incidents/complaints.

We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation, and a 401(k) retirement plan to support your future. Join our team and enjoy great benefits while growing in a rewarding career!

Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.