Host - National Airport

Legal Sea Foods; Arlington (VA); In loco; USD 32.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) retirement plan

Descrizione del lavoro

Legal Sea Foods is seeking a Host/Take Out Associate to warmly greet guests, seat them efficiently, and manage takeout orders with care. You will answer phones, handle reservations with OpenTable, and ensure accurate payments while maintaining front desk presence.

The role requires strong communication, cash handling, and the ability to work under pressure in a high-volume environment. Benefits include health and retirement plans.

Competenze

• High school diploma or equivalent.
• Experience as a Host preferred.
• Knowledge of OpenTable and POS preferred.
• Basic computer skills.
• Excellent interpersonal and communication skills.

Mansioni

• Greet guests warmly and seat them efficiently.
• Manage seating chart and optimize dining flow.
• Provide accurate wait times and monitor the list.
• Handle takeout orders and process payments.
• Answer phones and respond to inquiries courteously.
• Ensure proper packaging for takeout orders.
• Assist with reservations using OpenTable.
• Maintain front desk presence at all times.
• Collaborate with team to deliver great guest experiences.

Conoscenze

Interpersonal skills

Customer service

Communication skills

Cash handling

Work under pressure

Formazione

High school diploma

Strumenti

OpenTable

POS system

Descrizione del lavoro

The Host/Take Out Associate is responsible for greeting and seating guests in a friendly and personalized manner upon arrival into the restaurant. This person must maintain attentive and courteous communication with guests and answer the phone and all questions in a polite manner. This position handles take-out for our guests; ensures all take-out guidelines, specifications, quality, and service standards are met. The Host presence at the front desk is required at all times to extend an appropriate welcome, farewell, and a sincere invitation for our guests’ return.DUTIES & RESPONSIBILITIES:• Greet guests in a warm and friendly manner as they arrive at the restaurant.• Seat guests efficiently, manage seating chart, and ensure optimal flow of diners.• Provide accurate wait times and monitor waiting list.• Manage reservations using OpenTable.• Answer incoming calls and respond to guest inquiries courteously.• Receive, process, and manage takeout and delivery orders.• Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation.• Process payments for takeout orders, including cash, credit/debit, and digital payment methods.• Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.• Perform other duties and tasks as assigned.• High school diploma or equivalent• Previous work experience as a Host is preferred.• Working knowledge of OpenTable and Point of Sale is preferred• Basic computer skills• Ability to handle cash and paperwork accurately.• Excellent interpersonal and communication skills.• Must be able to perform under pressure in a high-volume restaurant setting.• Must be able to handle guest incidents/complaints.We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation, and a 401(k) retirement plan to support your future. Join our team and enjoy great benefits while growing in a rewarding career!Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.