Host - Legal Sea Foods

LSF FRAMINGHAM LLC; Framingham (MA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) retirement plan

Job summary

LSF Framingham LLC in Framingham, MA is seeking a Host/Take Out Associate. You will greet guests, seat them, and manage reservations using OpenTable while handling takeout orders and payments. The role requires friendly communication and the ability to work under pressure in a busy restaurant.

We offer a comprehensive benefits package and opportunities for growth within the team.

Qualifications

• High school diploma or equivalent is required.
• Prior host experience is preferred.
• OpenTable and POS knowledge are preferred.
• Basic computer skills are needed.
• Ability to handle cash and paperwork accurately.
• Excellent interpersonal and communication skills required.
• Ability to work under pressure in a high-volume restaurant.
• Ability to handle guest incidents/complaints.

Responsibilities

• Greet guests warmly as they arrive.
• Seat guests efficiently and manage seating chart for optimal flow.
• Provide accurate wait times and monitor waiting list.
• Manage reservations using OpenTable.
• Answer incoming calls and respond to guest inquiries politely.
• Receive, process, and manage takeout and delivery orders.
• Package orders securely to prevent spills or leaks during transport.
• Process payments for takeout orders and reconcile sales at shift end.

Skills

Interpersonal skills

Communication skills

Cash handling

Basic computer skills

Education

High school diploma or equivalent

Tools

OpenTable

Point of Sale

Job description

Job Details: Job Location: LSF Framingham LLC - Framingham, MA 01702, Position Type: Full-Time/Part-Time, Salary Range: $17.00 - $17.00 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Restaurant - Food Service, The Host/Take Out Associate is responsible for greeting and seating guests in a friendly and personalized manner upon arrival into the restaurant. This person must maintain attentive and courteous communication with guests and answer the phone and all questions in a polite manner. This position handles take-out for our guests; ensures all take-out guidelines, specifications, quality, and service standards are met. The Host presence at the front desk is required at all times to extend an appropriate welcome, farewell, and a sincere invitation for our guests’ return.

DUTIES & RESPONSIBILITIES:

• Greet guests in a warm and friendly manner as they arrive at the restaurant.
• Seat guests efficiently, manage seating chart, and ensure optimal flow of diners.
• Provide accurate wait times and monitor waiting list.
• Manage reservations using OpenTable.
• Answer incoming calls and respond to guest inquiries courteously.
• Receive, process, and manage takeout and delivery orders.
• Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation.
• Process payments for takeout orders, including cash, credit/debit, and digital payment methods.
• Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.
• Perform other duties and tasks as assigned.

Qualifications:

• High school diploma or equivalent
• Previous work experience as a Host is preferred.
• Working knowledge of OpenTable and Point of Sale is preferred
• Basic computer skills
• Ability to handle cash and paperwork accurately.
• Excellent interpersonal and communication skills.
• Must be able to perform under pressure in a high-volume restaurant setting.
• Must be able to handle guest incidents/complaints.

We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation, and a 401(k) retirement plan to support your future. Join our team and enjoy great benefits while growing in a rewarding career!

Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.