Host/Take Out - Legal Sea Foods

LSF LEGAL ON THE MYSTIC LLC; Somerville (MA); On-site; USD 23,000 - 25,000; Full time

Job summary

LSF Legal on the Mystic LLC in Somerville, MA is seeking a Host/Take Out Associate to greet guests, seat them, and manage reservations with openness to both full-time and part-time schedules. The role also handles takeout orders, processes payments, and ensures high-quality service in a fast-paced restaurant setting.

You will be responsible for accurate cash handling, coordinating with the front desk, and maintaining a welcoming atmosphere while encouraging guest return visits.

Qualifications

• High school diploma or equivalent.
• Previous work experience as a Host is preferred.
• Working knowledge of OpenTable and Point of Sale is preferred.
• Basic computer skills.
• Excellent interpersonal and communication skills.
• Must be able to perform under pressure in a high-volume restaurant setting.
• Must be able to handle guest incidents/complaints.

Responsibilities

• Greet guests in a warm and friendly manner as they arrive at the restaurant.
• Seat guests efficiently, manage seating chart, and ensure optimal flow of diners.
• Provide accurate wait times and monitor waiting list.
• Manage reservations using OpenTable.
• Answer incoming calls and respond to guest inquiries courteously.
• Receive, process, and manage takeout and delivery orders.
• Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation.
• Process payments for takeout orders, including cash, credit/debit, and digital payment methods.
• Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.
• Perform other duties and tasks as assigned.

Skills

Customer service

Communication

Cash handling

Ability to work under pressure

Education

High school diploma or equivalent

Tools

OpenTable

POS (Point of Sale)

Job description

Job Details: Job Location: LSF Legal on the Mystic LLC - Sommerville, MA 02145, Position Type: Full-Time/Part-Time, Salary Range: $17.00 - $18.00 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Restaurant - Food Service, The Host/Take Out Associate is responsible for greeting and seating guests in a friendly and personalized manner upon arrival into the restaurant. This person must maintain attentive and courteous communication with guests and answer the phone and all questions in a polite manner. This position handles take-out for our guests; ensures all take-out guidelines, specifications, quality, and service standards are met. The Host presence at the front desk is required at all times to extend an appropriate welcome, farewell, and a sincere invitation for our guests’ return.

DUTIES & RESPONSIBILITIES:

• Greet guests in a warm and friendly manner as they arrive at the restaurant.
• Seat guests efficiently, manage seating chart, and ensure optimal flow of diners.
• Provide accurate wait times and monitor waiting list.
• Manage reservations using OpenTable.
• Answer incoming calls and respond to guest inquiries courteously.
• Receive, process, and manage takeout and delivery orders.
• Assemble and package orders paying attention to packaging techniques to avoid spills, leaks, or damage during transportation.
• Process payments for takeout orders, including cash, credit/debit, and digital payment methods.
• Ensure accurate cash handling and proper reconciliation of sales at the end of each shift.
• Perform other duties and tasks as assigned.

Qualifications:

• High school diploma or equivalent
• Previous work experience as a Host is preferred.
• Working knowledge of OpenTable and Point of Sale is preferred
• Basic computer skills
• Ability to handle cash and paperwork accurately.
• Excellent interpersonal and communication skills.
• Must be able to perform under pressure in a high-volume restaurant setting.
• Must be able to handle guest incidents/complaints.

We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation, and a 401(k) retirement plan to support your future. Join our team and enjoy great benefits while growing in a rewarding career!

Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.