Host – Stadium Restaurant & Bar: Energetic Guest Experience

Ballpark Village; St. Louis (MO); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Cardinals Nation Restaurant & Bar in St. Louis, MO is seeking a friendly Host to welcome guests, manage seating, and support a fast-paced service team. The role requires prior customer service or hosting experience, fluent English, and the ability to work nights, weekends, and holidays as needed.

Responsibilities include greeting guests, coordinating seating, answering phones, and maintaining accurate wait times to ensure a positive guest experience at this iconic venue.

Qualifikationen

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

Aufgaben

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Kenntnisse

Customer service

Hosting

English fluency

Reading seating charts

Communication

Time management

Jobbeschreibung

Cardinals Nation Restaurant & Bar in St. Louis, MO is seeking a friendly Host to welcome guests, manage seating, and support a fast-paced service team. The role requires prior customer service or hosting experience, fluent English, and the ability to work nights, weekends, and holidays as needed.

Responsibilities include greeting guests, coordinating seating, answering phones, and maintaining accurate wait times to ensure a positive guest experience at this iconic venue.