Guest Experience Host – Restaurant & Reservations

Lodging Hospitality Management Corporation; Missouri; On-site; USD 17,000 - 21,000; Full time

Job summary

Lodging Hospitality Management Corporation's HostHilton St Louis at the Ballpark in St Louis, MO is seeking a full-time Host to ensure a positive guest experience. You will seat guests, manage reservations, and uphold service standards.

Responsibilities include maintaining a clean hostess station, greeting guests per LHM 4 core standards, assisting with table settings, and supporting dining room cleanliness during peak periods; weekend cashiering may be required.

Qualifications

• Greet guests and seat them efficiently while maintaining guest flow.
• Manage reservation book and respond to telephone inquiries.
• Maintain a clean, organized hostess stand and dining area.
• Assist with table settings and overall dining room upkeep during peak periods.

Responsibilities

• Seat guests at stations in a smooth rotation while tracking guest lists and check procedures.
• Assign opening/closing side duties and supervise side work.
• Handle reservations and note special requests.
• Maintain hostess station cleanliness and organize menus/newspapers.

Skills

Guest service

Seating guests

Reservation handling

Telephone etiquette

Team coordination

Job description

Lodging Hospitality Management Corporation's HostHilton St Louis at the Ballpark in St Louis, MO is seeking a full-time Host to ensure a positive guest experience. You will seat guests, manage reservations, and uphold service standards.

Responsibilities include maintaining a clean hostess station, greeting guests per LHM 4 core standards, assisting with table settings, and supporting dining room cleanliness during peak periods; weekend cashiering may be required.