Host - Cardinal Nation

Ballpark Village; St. Louis (MO); Presencial; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

Cardinals Nation Restaurant & Bar in St. Louis, MO is seeking a friendly Host to welcome guests, manage seating, and support a fast-paced service team. The role requires prior customer service or hosting experience, fluent English, and the ability to work nights, weekends, and holidays as needed.

Responsibilities include greeting guests, coordinating seating, answering phones, and maintaining accurate wait times to ensure a positive guest experience at this iconic venue.

Qualificações

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

Responsabilidades

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Conhecimentos

Customer service

Hosting

English fluency

Reading seating charts

Communication

Time management

Descrição da oferta de emprego

Cardinals Nation St. Louis
St. Louis, MO 63102, USA

Description

Enjoy world championship service and catch all the action on over 50 flat-screen TVs, dine on one of three patio decks or grab a seat at one of the four full-service bars. You'll never go hungry, never miss a play and always have something to quench your thirst. This two-story restaurant space is filled with Cardinals history and memories. Bringing an old-school vibe to contemporary dining experience, the Cardinals Nation Restaurant & Bar is great for family, friends and fans of all ages.

Host Responsibilities include, but are not limited to:

• Answers the phones and taking messages/reservations.


• Maintaining an accurate wait when necessary.


• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.


• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.


• Communicate effectively with all guests.


• Communicate problems to management immediately.


• Coordinate seating arrangements to provide fast and courteous service to guests.


• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.


• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.


• Must speak fluent English, other languages preferred.


• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.


• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.


• Must be able to read, review and understand seating charts.


• Basic mathematical skills are used frequently.


• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.


• Carrying or lifting items weighing up to 50 pounds.


• Handling objects (including food and utensils), products, speaking over and operating phones.


• Standing, bending, stooping, and kneeling.


• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.