Host - Spenard Roadhouse

Locally Grown Restaurants; Anchorage (AK); On-site; USD 1,929,000 - 2,342,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Flexible Spending Account (medical and

childcare accounts available)

Accrued sick leave with pay, converts

401(k) with employer matching up to 4%

Dining discounts at sister restaurants

Job summary

Locally Grown Restaurants is seeking a friendly Host at the Spenard Roadhouse location to welcome guests, manage seating, and coordinate dining flow with the team. You will confidently quote wait times, handle reservations, and assist with take-out orders in person and by phone, ensuring an outstanding first impression.

The role requires excellent English communication, cash handling basics, and knowledge of POS systems.

Qualifications

• Must be at least 16 years of age.
• Must be able to communicate, write, and understand English.
• Must have strong cash handling skills and the ability to operate a cash register and POS system.
• Must have a current Municipality of Anchorage Food Worker Card.

Responsibilities

• Greet guests with eye contact and a smile and provide exemplary customer service.
• Seat guests and manage the flow of the dining room.
• Quote wait times accurately and keep guests informed of progress.
• Take reservations, to-go orders in person and over the phone.
• Answer guest inquiries promptly and professionally.
• Maintain a clean host stand and assist with side work as needed.

Skills

Customer service

Cash handling

POS familiarity

English proficiency

Tools

POS system

Job description

Summary/Objective

Basic duties are to greet guests in a warm and open manner as they arrive, quote wait times if necessary, seat guests, take reservations, take to-go orders in person and over the phone, and answer any guest inquiries. Hosts are the guests’ first point of contact in the restaurant and they are expected to provide exemplary customer service at all times.

Host - Spenard Roadhouse

Summary/Objective

Basic duties are to greet guests in a warm and open manner as they arrive, quote wait times if necessary, seat guests, take reservations, take to-go orders in person and over the phone, and answer any guest inquiries. Hosts are the guests’ first point of contact in the restaurant and they are expected to provide exemplary customer service at all times.

Operations

• Knows all table numbers, seat position points, and server sections
• Works with other staff to ensure the dining room is clean and organized at all times. Is constantly pre-bussing, picking up trash from the floor, straightening tables and chairs, etc. as needed
• Greets every guest right away with eye contact and a smilCompletes all opening, ongoing, and closing side work
• Is timely in all aspects of service; the greeting, getting guests seated, and letting them know who their server will be
• Accurately quotes wait times when there is a waitlist for tables and keeps guests updated and informed of progress
• Must have in-depth knowledge of all menu items and potential allergens
• Keeps the host stand neat and properly stocked with copies, menus, writing utensils, etc. before, during, and at the end of their shift
• Inspects and cleans all menus and removes any paper menus from service that are stained or damaged
• Performs restroom checks to make sure they are clean (no overflowing garbage cans) and stocked with paper towels, toilet paper, and soap
• Keeps the table map updated with correct seat times
• Assists with clearing tables as needed
• Answer the phone promptly in a pleasant and informative manner
• Must have ability to work in a fast paced restaurant environment.
• Duties, responsibilities, and activities may change at any time or without notice

Other Qualifications

• Must be at least 16 years of age
• Must be able to communicate, write, and understand English
• Must have strong cash handling skills and have the ability to operate a cash register and POS system
• Must have a current Municipality of Anchorage Food Worker Card

Available Benefits*

• Medical, Dental, and Vision insurance
• Flexible Spending Account (medical and childcare accounts available)
• Accrued sick leave with pay, converts to PTO after 1 year
• 401(k) with employer matching up to 4%
• Dining discounts at our sister restaurants (Snow City Cafe, Spenard Roadhouse, South Restaurant + Coffeehouse, Crush Bistro)
• *Limited benefits available for jobs located at Crush Bistro, Muse x Crush, and PAC