Host/ Server Assistant

Out West Restaurant Group; Palmdale (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Host/Server Assistant to join their dynamic team. In this role, you will create memorable experiences for guests with your friendly demeanor and attention to detail. Your responsibilities include greeting guests, coordinating seating, and ensuring a smooth dining experience. The company values fun and camaraderie, providing a supportive environment for all employees. With a commitment to excellence in service, this position offers an opportunity to grow within a respected brand known for its hospitality standards. If you are passionate about customer service and teamwork, this role is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Life Insurance

Meal Compensation Benefits

Qualifications

• Ability to lift and/or move up to 30 lbs.
• Ability to work in hot and cold environments.

Responsibilities

• Greeting and seating guests while ensuring a smooth handoff to service staff.
• Coordinating wait times and ensuring guest satisfaction.
• Assisting with bussing tables and delivering food and beverages.

Skills

Customer Service

Communication Skills

Teamwork

Food Knowledge

Education

Responsible Beverage Service Certifications

Job description

Join to apply for the Host/ Server Assistant role at Out West Restaurant Group

Join for the Fun, Stay for the Career!

If you are looking for a great place to work, have fun, and make money, click to apply.

Come join the Outback family as a Host/Server Assistant, where you will make each guest's day better with friendly, prompt, and attentive service. Your authentic personality and attention to detail will help create an incredible experience for all our guests.

Perks & Benefits

• Health, Dental, Vision, PTO, Life Insurance, Meal Compensation Benefits (when eligible).
• Closed Thanksgiving & Christmas Day to spend the day with family & friends!

Responsibilities

• Making a memorable first and last impression.
• Greeting incoming and departing guests in a welcoming manner. Seating the guest in the dining and bar areas, while ensuring a smooth handoff to service staff.
• Coordinating the wait, and seating guests with a sense of urgency.
• Always smiling and having genuine conversations with guests.
• Having a general knowledge of the food and drink menu and being able to recommend and upsell products.
• Answering the phone in a prompt and professional manner and directing calls.
• Being a team player and assisting throughout the restaurant by bussing tables, delivering food and bar beverages, assisting with guests, and ensuring every opportunity to WOW a customer is completed. Teamwork is essential and required by all Outbackers.
• Leading the lobby experience for each guest, following Outback hospitality standards.
• Committing to safe food handling, cleanliness, safety, and sanitation standards during the shift.

Requirements

• Ability to lift and/or move up to 30 lbs.; able to work in hot and cold environments.
• Ability to walk, stand, or bend for long periods of time while performing essential job duties.
• For all California-based positions: Responsible Beverage Service Certifications required (can be completed during training, and up to 60 days after start date).

We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse. Outback Steakhouse is an Australian-themed restaurant that opened in March 1988. We take food seriously, without forgetting the fun, and strive to positively impact the lives of our people, called “Outbackers”. We believe if you treat people “Just Right”, success will follow. Our culture emphasizes respect and camaraderie, starting with indulging each customer like a guest in our own home, and supporting the success of each Outbacker through training and development. Thank you for your interest in career opportunities at Outback Steakhouse.

Additional Information

We are honored to be the International Franchise Association’s Franchisee of the Year 2022 for Exemplifying Excellence in Local Community Service.

If you need any accommodation to perform essential job functions, please notify us.

Outback Steakhouse prohibits the use of drugs and alcohol while in the workplace or on restaurant property. We are an equal opportunity employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

All newly hired employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). More info at https://www.outwestrg.com/e-verify