Medical Virtual Assistant- PH Registered Nurse Only

Santa Barbara Cottage Hospital; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A healthcare organization is seeking a Medical Virtual Assistant with a background in psychiatric care. The role involves administrative support to psychiatry staff, managing patient records, and ensuring adherence to HIPAA guidelines. Candidates must have a Registered Nurse license and at least two years of experience in mental health care. This position offers work-from-home convenience and various benefits including pay raises and health allowances.

Benefits

Pay raise after 90-day probation

$10 internet allowance

$20 monthly health allowance

5 days vacation

3 days sick leave

Promotion opportunities

Work-from-home convenience

Qualifications

• Minimum 2 years experience in mental health care.
• Registered Nurse license required.
• Experience handling medication and refill requests.

Responsibilities

• Providing administrative support to psychiatry staff.
• Scheduling and confirming patient appointments.
• Maintaining patient privacy and adhering to HIPAA guidelines.

Skills

Patient Care

Communication

Problem Solving

Organizational Skills

Education

Bachelor’s Degree

Tools

EHR Systems

GMail

Zoom

Google Meet

Job description

Medical Virtual Assistant - PH Registered Nurse Only

Name of Company: New U Therapy Center & Family Services

We are seeking an organized Medical Virtual Assistant to join our growing healthcare team. In this role, you will provide administrative support to psychiatry staff, assist the front desk with various administrative duties such as scanning and uploading documents, confirming appointments, reviewing clinicians’ schedules, updating and filing patient medical records, and handling patient correspondence.

Duties and Responsibilities:

1. Providing administrative support to psychiatry staff
2. Maintaining patient privacy and adhering to HIPAA guidelines
3. Performing data entry tasks to document patient demographics using computer applications
4. Managing office telephone system, answering calls, and returning messages
5. Scheduling and confirming patient appointments
6. Assisting clinicians with lab orders and reviewing lab results
7. Updating and filing patient medical records and correspondence
8. Transmitting prescription or refill requests as directed by providers
9. Obtaining prescription authorizations and patient vitals
10. Explaining treatment procedures and ensuring patient consent
11. Addressing patient questions regarding medications or treatments
12. Providing compassionate support during office visits
13. Communicating with clinicians and pharmacies about medications
14. Supporting front desk duties, including document management and schedule review
15. Entering patient information into prescription software
16. Scribing and note-taking for clinicians

Responsibilities may vary based on the Center’s needs.

Qualifications:

• Background in psychiatric care (nursing, physician assistant, etc.)
• Minimum 2 years experience in mental health care
• Bachelor’s degree
• Proficiency with technology (GMail, Zoom, Google Meet, EHR systems)
• Exceptional patient care skills
• Knowledge of HIPAA standards
• Passion for working with diverse populations
• Strong interpersonal, communication, and problem-solving skills
• Highly organized and detail-oriented
• Successful background check (including criminal records)

MUST HAVE:

• Experience handling medication and side effect calls
• Experience processing refill requests

Required License:

Registered Nurse

Work-from-home Requirements:

• Good lighting for video calls
• Noise-cancelling headphones
• Quiet, well-lit home/office environment

Benefits:

• Pay raise after 90-day probation plus $10 internet allowance
• $20 monthly health allowance, 5 days vacation, 3 days sick leave
• Promotion opportunities
• Work-from-home convenience

Rate:

$5 per hour

Note:

HR will contact only shortlisted candidates.

Core Values:

Apply now with your resume! New U Therapy Center & Family Services is an equal opportunity employer, celebrating diversity and fostering an inclusive environment.