Virtual Assistant

Mass Markets; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading Business Process Outsourcing company is seeking a highly organized Virtual Assistant to join their remote team. The role involves supporting the Executive Assistant and performing various administrative tasks efficiently. Ideal candidates should possess strong communication skills and prior administrative experience, ensuring high-quality work under minimal supervision.

Benefits

Paid Time Off

Health Benefits

Retirement Savings

Disability and Life Insurance

Career Growth Opportunities

Paid Training

Casual Dress Code

Qualifications

• Proven experience as a Virtual Assistant or Office Admin Assistant.
• Excellent written and verbal communication skills.
• Ability to type swiftly and accurately.

Responsibilities

• Perform a variety of administrative duties.
• Communicate effectively with stakeholders.
• Manage a contact list and schedule meetings.

Skills

Organizational Skills

Time Management

Communication

Attention to Detail

Problem Solving

Multi-tasking

Education

Experience as a Virtual Assistant

Office Management Knowledge

Tools

MS Office

Job description

Join to apply for the Virtual Assistant role at Mass Markets

Get AI-powered advice on this job and more exclusive features.

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a highly organized and detail-oriented Virtual Assistant to join our remote team. The virtual assistant's primary responsibility is to be organized, prioritize tasks, complete tasks efficiently, and support the Executive Assistant.

The ideal candidate should have an excellent command of the English language, a strong work ethic, and prior administrative experience. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Position Responsibilities

The successful candidate will be enthusiastic, confident, and flexible. They should be able to demonstrate good organizational skills, including the ability to multi-task, prioritize work under pressure, and complete tasks within deadlines.

Key Responsibilities

• Perform a variety of administrative duties
• Accurately and efficiently capture and input various forms of information into the company database
• Keep all filing systems up to date
• Provide support in a team-based environment
• Communicate effectively with stakeholders
• Respond to emails and phone calls
• Schedule meetings
• Book travel and accommodations
• Manage a contact list
• Prepare customer spreadsheets and keep online records
• Create presentations as assigned
• Meet team productivity and accuracy standards
• Ensure confidentiality while handling sensitive information
• Follow policies, procedures, and assigned workflows set by department leadership
• Perform other administrative tasks and duties as needed

Candidate Qualifications

Wonder if you are a good fit for this position? All positive, driven, and confident applicants are encouraged to apply. Ideal candidates are highly motivated and dedicated.

• Proven experience as a Virtual Assistant or Office Admin Assistant (preferably within a BPO)
• Knowledge of office management systems and procedures
• Proficiency in MS Office (Excel and PowerPoint)
• Excellent time management skills and ability to prioritize
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• High-speed internet connection (Download speed of 20Mbps+)
• Ability to type swiftly and accurately (20+ words per minute)

Compensation Details

Want an employer that values your contribution? At MCI, we believe your hard work deserves recognition and rewards. Our compensation and benefits packages are competitive and designed to grow with you over time. Starting compensation is based on experience, with various benefits and incentives.

What You Can Expect From MCI

We offer benefits such as paid time off, incentives & rewards, health benefits, retirement savings, disability and life insurance, career growth opportunities, paid training, a fun work environment, and a casual dress code.

Physical Requirements

This job is largely sedentary, requiring sitting/standing for long periods while using a computer and telephone headset. Occasional movement around the office and exertion up to 40 pounds may be required.

Conditions of Employment

• Must be authorized to work in the country where the job is based.
• Willingness to submit to background checks, security investigations, and drug screening.

Equal Opportunity Statement

MCI embraces diversity and provides equal employment opportunities regardless of age, race, gender, disability, or other protected characteristics. We are committed to a discrimination- and harassment-free workplace and provide reasonable accommodations as required by law.

About MCI

MCI is a provider of industry-leading solutions in customer experience, digital transformation, and business process outsourcing, recognized for rapid growth and innovation. We operate multiple facilities across North America, employing over 10,000 talented individuals.

Additional Information

This description provides a general overview of the role and is not exhaustive. Responsibilities and duties may evolve, and employment can be terminated at any time by either party.