Host/ Server Assistant

Out West Restaurant Group; National City (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join Out West Restaurant Group as a Host/Server Assistant, where you'll enhance guests' experiences with warm service and attention to detail. This role involves greeting, seating, and assisting guests while adhering to safety and sanitation standards. Enjoy comprehensive benefits and a supportive work environment.

Benefits

Health, Dental, Vision

PTO

Life Insurance

Meal Compensation Benefits

Closed Thanksgiving & Christmas Day

Qualifications

• Ability to lift/move up to 30 lbs.
• Responsible Beverage Service Certification required.

Responsibilities

• Greeting guests warmly and ensuring a smooth handoff to service staff.
• Maintaining food safety, cleanliness, and sanitation standards during the shift.
• Coordinating wait times and seating guests efficiently.

Skills

Customer Service

Attention to Detail

Communication

Job description

Join to apply for the Host/Server Assistant role at Out West Restaurant Group.

Come join the Outback family as a Host/Server Assistant, where you will make each guest's day better with friendly, prompt, and attentive service. Your authentic personality and attention to detail will help create an incredible experience for all our guests.

Perks & Benefits

• Health, Dental, Vision, PTO, Life Insurance, Meal Compensation Benefits (when eligible).
• Closed Thanksgiving & Christmas Day to spend time with family & friends.

Responsibilities

• Making a memorable first and last impression.
• Greeting guests warmly, seating them, and ensuring a smooth handoff to service staff.
• Coordinating wait times and seating guests efficiently.
• Engaging with guests with a genuine smile and conversation.
• Having knowledge of the menu to recommend and upsell.
• Answering phones professionally and directing calls.
• Assisting throughout the restaurant, including bussing tables, delivering food and drinks, and ensuring excellent customer service.
• Leading the lobby experience following Outback hospitality standards.
• Maintaining food safety, cleanliness, and sanitation standards during the shift.

Requirements

• Ability to lift/move up to 30 lbs.; work in hot and cold environments.
• Ability to walk, stand, or bend for extended periods.
• For California positions: Responsible Beverage Service Certification required (can be completed during training or within 60 days of start).

This job is active and accepting applications. We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse, committed to a culture of respect, camaraderie, and excellence.