HOST (PT)

Caesars Entertainment; Robinsonville (MA); On-site; USD 17,000 - 21,000; Full time

Job summary

Caesars Entertainment is seeking a friendly host/hostess to coordinate dining room activities and provide fast, courteous service to patrons. You will welcome guests, verify reservations, seat guests, and work with servers to ensure smooth seating flow and high guest satisfaction.

The role requires 21+ years of age, physical stamina, and English proficiency. It’s a fast-paced environment in our casino dining areas with emphasis on teamwork and guest care.

Qualifications

• Must be at least 21 years of age.
• Able to lift up to 10 pounds.
• Able to bend, reach, kneel, twist and grip items at desk area.
• Able to operate office equipment including 10-key adding machine, PC, fax and photocopier.
• Capable of working at a fast pace and under stress.
• Read, write, speak and understand English.

Responsibilities

• Coordinate the initial reception of guests upon arrival and verify reservations when required.
• Escort guests to tables and provide food and wine menus.
• Seat stations in order to ensure fairness and maximum service.
• Coordinate with servers and bussers to ensure table availability.
• Inspect podiums for cleanliness, organization, and supply par levels.
• Wipe down menus and replace inserts at end of shift.
• Promote teamwork with restaurant staff.
• Collaborate closely with Casino and Slot hosts to ensure excellent guest service.

Skills

Customer service

English proficiency

Physical stamina

Multitasking

Office equipment operation

Tools

10-key adding machine

PC computers

Fax machine

Photocopier

Job description

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.Our Mission: “Create the Extraordinary”Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”Our Values: “Blaze the Trail, Together We Win, All-In on Service”Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Coordinates activities of dining room personnel to provide fast and courteous service to patrons.

How You Will Create the Extraordinary

• Responsible for the initial reception to all guests upon arrival. Verifies reservations, when required, before seating guests.
• Escorts guests to the table and provides food and wine menus.
• Seats all stations in order or rotation to ensure fairness and maximum service to guests.
• Coordinates with servers and bussers to assure availability of tables for our guests.
• Inspects podium for cleanliness, organization, and par levels of all supplies to be used during the course of the shift.
• Inspects and wipes down all menus at the end of each shift and replaces the inserts when necessary.
• Works well with other restaurant employees to promote teamwork oriented atmosphere.
• Works closely with Casino and Slot Hosts to ensure excellent guest service.

What You Will Need

Must be at least 21 years of age

Must be able to lift up to 10 pounds

Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.

Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine, and photocopier.

Must be able to work at a fast pace and in stressful situations.

Must be able to read, write, speak and understand English.

About Us

Horseshoe Casino is the premier casino of the Mid-South. Horseshoe has been #1 since day one. We know what gamblers want. The casino boast over 1300 slot and video poker machines and largest table games area in the South. We have a 25-table World Series of Poker themed poker room featuring the WSOP lounge. Make a bet on your favorite team in The Book. We are the home of Bluesville, a beautiful 1400 seat music venue featuring headline entertainment in an intimate setting. The Horseshoe Tunica Hotel features a 14-floor tower with over 500 luxuriously appointed rooms featuring world-class customer service and amenities including: Jack Binion's Steak which offers contemporary as well as classic fine dining offerings and a wine bar, the all you can imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts, and the area's only Starbucks. Horseshoe Tunica is a throwback to gaming’s golden age. Here you’ll find everything a real gambler wants, and more.

TOGETHER WE WINWe believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMERThese statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADACaesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITYCaesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 90251
• Job Category Food and Beverage & Culinary