FOOD SERVER (PT)

Caesars Entertainment; Robinsonville (MS); On-site; USD 24,000 - 36,000; Full time

Job summary

Caesars Entertainment in Mississippi seeks a friendly server to provide fast, professional family-style service to restaurant guests and Team Members. The role requires maintaining menu knowledge, taking orders quickly and delivering high standards of hospitality.

You will greet guests, upsell items, ensure accurate order entry and timely delivery, and uphold sanitation and safety standards across a busy service floor. Strong English communication and teamwork are essential.

Qualifications

• High School diploma or equivalent; prior serving experience preferred.
• Effective English communication, verbal and written.
• Ability to stand for extended periods and lift up to 60 lbs.

Responsibilities

• Greet guests and welcome them to your station; take orders within 2 minutes of seating.
• Maintain up-to-date knowledge of the menu, preparation techniques, ingredients and presentation.
• Upsell appetizers, beverages and desserts in line with service standards.
• Enter orders accurately into POS and ensure timely delivery to tables.

Skills

English proficiency

Customer service

Teamwork

Multitasking

Physical stamina

Education

High School diploma or equivalent

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence."
Our Values: “Blaze the Trail, Together We Win, All-In on Service"
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Provides fast, friendly, professional, and responsive Family Style service to restaurant guests and Team Members.

How You Will Create the Extraordinary

• Greets and makes welcome each guest seated in assigned station. Takes initial food and/or beverage order within 2 minutes of being seated.
• Maintain current and accurate information regarding menu (i.e. preparation techniques, seasonings, ingredients and plate presentation).
• Suggests items to guests based on expressed guest preferences. Guests may express preference by verbal confirmation or body language.
• Up-sells appetizers, beverages, desserts in accordance with restaurant service standards.
• Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.
• Delivers prepared food to the appropriate guest within two minutes of completed production of order.
• Returns to table within three minutes of order delivery to ascertain guest level of satisfaction.
• Itemizes totals and presents check for payment to correct customers.
• Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play.
• Assists bus persons, as necessary, in bussing, cleaning, and setting tables.
• Wipes counter areas, sinks and floors as required to maintain a clean and safe workstation.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.
• Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled or required.
• Operates and maintains equipment as required in accordance with established guidelines and safety procedures.
• Completes assigned side work as directed at beginning, during and ending of each shift.
• Provides personalized service and uses guests’ names and preferences.
• Must receive verification from Supervisor on duty confirming all necessary assigned duties before leaving for day or receiving service charges from bartender.
• Accountable for meeting or exceeding all State of Mississippi and Horseshoe sanitation requirements (ServSafe).
• Supports safety and accident prevention programs (non-slip footwear, knife handling, proper lifting).
• Adhere to garbage separation and disposal as per standards.
• Perform other duties as assigned.
• Always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.

What You Will Need

• Preferred: High School diploma or equivalent; previous serving experience preferred.
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Work requires ability to work from a standing position for extended periods of time.
• Work requires a neat appearance with good personal hygiene.
• Work requires the ability to read, understand and follow recipes precisely.
• Ability to constantly lift up to 30 lbs. Ability to frequently lift up to 60 lbs. Ability to push/pull carts weighing up to 90 lbs. Mobility to move quickly and easily throughout the restaurant and kitchen areas. Ability to grasp, finger dexterity, hand-eye coordination. Ability to hear and use visual inspection. Ability to stand, walk, bend, squat, reach and climb stairs.
• Must be able to work in a fast-paced environment, multiple tasks to be handled under time constraint.
• Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.
• Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
• Must be flexible with schedule, including nights, weekends, and holidays as required.

About Us

Horseshoe Casino is the premier casino of the Mid-South. Horseshoe has been #1 since day one. We know what gamblers want. The casino boast over 1300 slot and video poker machines and largest table games area in the South. We have a 25-table World Series of Poker themed poker room featuring the WSOP lounge. Make a bet on your favorite team in The Book. We are the home of Bluesville, a beautiful 1400 seat music venue featuring headline entertainment in an intimate setting. The Horseshoe Tunica Hotel features a 14-floor tower with over 500 luxuriously appointed rooms featuring world-class customer service and amenities including: Jack Binion's Steak which offers contemporary as well as classic fine dining offerings and a wine bar, the all you can imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts, and the area's only Starbucks. Horseshoe Tunica is a throwback to gaming’s golden age. Here you’ll find everything a real gambler wants, and more.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 82616
• Job Category Food and Beverage & Culinary