STEWARD LEAD

Caesars Entertainment; Robinsonville (MA); On-site; USD 26,000 - 38,000; Full time

Job summary

Caesars Entertainment is seeking a Steward to assist the team and support the supervisor with daily tasks and supervisory duties.

You will oversee day-to-day steward operations, counsel and guide personnel, ensure cleanliness and safety, manage assets, and help maintain proper staffing levels while modeling exemplary service.

Qualifications

• High school diploma or GED required.
• 3 years back of house restaurant experience and 1 year steward experience.
• Knowledge of heavy cleaning for kitchens.

Responsibilities

• Must project confidence, fair treatment, and respect to all your employees at all times.
• Responsible for day-to-day operations of the steward department.
• Counsels, guides, and instructs personnel on the proper performance of their duties.
• Actively involved in the completion of all daily tasks and duties.
• Administers and maintains all controls for company assets.
• Ensures proper staffing levels for service and labor costs.
• Maintains all areas for a safe clean environment base on Health Department and internal standards.
• Acts as a role model to all employees.

Skills

Back-of-house experience

Steward experience

Heavy cleaning knowledge

Education

High school diploma or GED

Job description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary\"

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Will assist team with standard stewarding duties along with supporting the supervisor with daily tasks and supervisory duties.

How You Will Create the Extraordinary

• Must project confidence, fair treatment, and respect to all your employees at all times.
• Responsible for day-to-day operations of the steward department.
• Counsels, guides, and instructs personnel on the proper performance of their duties.
• Actively involved in the completion of all daily tasks and duties.
• Administers and maintains all controls for company assets.
• Ensures proper staffing levels for service and labor costs.
• Maintains all areas for a safe clean environment base on Health Department and internal standards.
• Acts as a role model to all employees.

What You Will Need

• High school diploma or General Education Degree (GED)
• 3 years back of house restaurant experience and 1 year steward experience.
• Knowledge of heavy cleaning for kitchens.

About Us

Horseshoe Casino is the premier casino of the Mid-South. Horseshoe has been #1 since day one. We know what gamblers want. The casino boast over 1300 slot and video poker machines and largest table games area in the South. We have a 25-table World Series of Poker themed poker room featuring the WSOP lounge. Make a bet on your favorite team in The Book. We are the home of Bluesville, a beautiful 1400 seat music venue featuring headline entertainment in an intimate setting. The Horseshoe Tunica Hotel features a 14-floor tower with over 500 luxuriously appointed rooms featuring world-class customer service and amenities including: Jack Binion's Steak which offers contemporary as well as classic fine dining offerings and a wine bar, the all you can imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts, and the area's only Starbucks. Horseshoe Tunica is a throwback to gaming’s golden age. Here you’ll find everything a real gambler wants, and more.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 89554
• Job Category Food and Beverage & Culinary