Host - Palm Tree Club KC

Live; Kansas City (MO); On-site; USD 15,000 - 21,000; Part time

Job summary

MO Palm Tree Club is seeking a friendly host at its Kansas City venue. Responsibilities include answering phones, taking reservations, and managing the wait list to ensure smooth seating and guest satisfaction.

The role requires welcoming guests, coordinating seating, and maintaining accurate reservations while staying flexible for nights, weekends, and holidays as needed.

Qualifications

• Experience in customer service or hosting is preferred.
• Must speak fluent English.
• Strong communication and interpersonal skills for guest interactions.
• Ability to read, review, and understand seating charts.
• Basic mathematical skills used in seating and reservations.
• Availability to work nights, weekends, and holidays if required.

Responsibilities

• Answer phones and take messages and reservations.
• Maintain an accurate wait list when necessary.
• Welcome guests and bid goodbye to create a positive experience.
• Greet guests in a friendly manner and communicate effectively with guests.
• Notify management of any problems promptly.
• Coordinate seating to provide fast, courteous service.
• Assist with bussing tables when needed to expedite seating.
• Anticipate needs for scheduled parties.

Skills

Customer service

English fluency

Communication

Reservation system

Reading seating charts

Basic math

Flexibility (nights/weekends/holidays)

Job description

MO Palm Tree Club
14 E 14th St
Kansas City, MO 64106, USA

Description

Host Responsibilities include, but are not limited to:

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.