Server - Palm Tree Club KC

Live! Hospitality & Entertainment; Kansas City (MO); On-site; USD 16,531 - 20,664; Part time

Job summary

A premier entertainment venue in Kansas City is seeking an experienced part-time server to provide outstanding service in a fast-paced environment. You will greet guests, take orders, serve food and beverages, and ensure guest satisfaction while maintaining professionalism. Candidates should have at least one year of serving experience and be knowledgeable about liquor brands. This role involves effective communication and teamwork, and candidates must meet state legal age requirements for alcohol service.

Qualifications

• At least 1 year of serving experience in a fast-paced venue, preferably nightclub.
• Knowledge of liquor brands and preparation methods preferred.
• Must meet state legal age requirements.
• Must be courteous and pleasant.

Responsibilities

• Greet guests and take orders professionally.
• Serve food and beverages while providing excellent customer service.
• Monitor alcohol consumption and ensure guest safety.
• Promote teamwork through coordination with departments.

Skills

Fluent English

Customer service

Alcohol awareness

Basic math skills

Education

Alcohol awareness certification or similar

Job description

Live! Hospitality & Entertainment – Server – Palm Tree Club KC

Server Responsibilities

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times. Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferred nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must meet state legal age requirements.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

Physical Requirements

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Bending, stooping, kneeling, lifting.

Seniority Level

Entry level

Employment Type

Part-time

Job Function

Management and Manufacturing

Industries

Restaurants