Host - McFadden's Sports Saloon

Visitlive; Kansas City (MO); Hybrid; USD 17,000 - 22,000; Full time

Job summary

McFadden's Sports Saloon in Kansas City is seeking a friendly Host to warmly greet guests, answer phones and messages, take reservations, and coordinate seating to ensure fast, courteous service in a lively sports bar setting.

We require at least one year of customer service or hosting experience, fluent English, the ability to read seating charts, and basic math for tables. You may be asked to work nights, weekends, and holidays in this energetic venue.

Qualifications

• At least one year of customer service or hosting experience.
• Must speak fluent English; other languages are a plus.
• Reading and writing abilities are frequently utilized, often for reservations and seating.

Responsibilities

• Answers the phones and takes messages/reservations.
• Maintains an accurate wait when necessary.
• Welcoming guests on arrival and bidding goodbye to create a lasting positive experience.
• Greets guests in a friendly and upbeat manner and smiles to ensure guest satisfaction.
• Communicates effectively with all guests.
• Communicates problems to management immediately.
• Coordinates seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite seating of waiting guests.
• Anticipate needs of scheduled special parties.

Skills

Customer service

Hosting experience

English fluency

Job description

McFadden's Sports Saloon Kansas City
1330 Grand Blvd
Kansas City, MO 64106, USA

Description

McFadden's Sports Saloon is an Irish sports bar offering classic pub food and tremendous sports viewing, in a comfortable tavern setting. Serving lunch, dinner and a dynamic nightlife.The restaurant and bar is equipped with state of the art technology including digital surround sound and high definition plasma TV's making it the perfect venue to watch sports and hang out with friends.

Host Responsibilities include, but are not limited to:

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.