Host - Lowland

Method Co.; Town of Charleston (NY); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly pay

Employee dining perks across Method Co

Sick time & Vacation

Job summary

Method Co. is seeking a friendly host to welcome guests and manage reservations for Lowland, a boutique retreat in the South Carolina Lowcountry, blending hospitality with refined design.

You will ensure smooth service flow, escort guests to tables, and answer inquiries with warmth. This role emphasizes a polished presence, multitasking, and teamwork within a dynamic hospitality group.

Qualifications

• Experience in a host/front-of-house role in upscale or high-volume settings.
• Strong communication and a polished, professional presence.
• Ability to multitask and stay composed in a fast-paced environment.
• Warm, guest-focused demeanor with hospitality passion.
• Familiarity with reservation platforms (Resy, OpenTable, or similar).

Responsibilities

• Greet and welcome guests with warmth, professionalism, and genuine hospitality.
• Manage reservations, waitlists, and seating assignments to ensure smooth service flow.
• Maintain an organized host stand and uphold the visual standards of the entry area.
• Communicate effectively with the service team to support pacing and guest experience.
• Escort guests to tables and provide menus, highlighting notable features or offerings.
• Answer phone calls, assist with inquiries, and provide accurate information about the restaurant.
• Anticipate guest needs and resolve issues with grace and efficiency.
• Uphold all safety, sanitation, and service standards.

Skills

Front-of-house experience

Communication skills

Multitasking

Guest-focused demeanor

Reservation platforms familiarity

Tools

Resy/OpenTable familiarity

Job description

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place.

About Lowland

Lowland is a thoughtfully designed boutique retreat that celebrates the quiet beauty and natural character of the South Carolina Lowcountry. Blending warm hospitality with refined, residential ‑ style comfort, the property offers serene guest rooms, inviting shared spaces, and a relaxed sense of place rooted in local culture. Guests can unwind, explore nearby coastal landscapes, and enjoy a stay that feels both elevated and effortlessly easy.

• Greet and welcome guests with warmth, professionalism, and genuine hospitality
• Manage reservations, waitlists, and seating assignments to ensure smooth service flow
• Maintain an organized host stand and uphold the visual standards of the entry area
• Communicate effectively with the service team to support pacing and guest experience
• Escort guests to tables and provide menus, highlighting any notable features or offerings
• Answer phone calls, assist with inquiries, and provide accurate information about the restaurant
• Anticipate guest needs and resolve issues with grace and efficiency
• Uphold all safety, sanitation, and service standards

Qualifications

• 1+ year of experience in a host, guest services, or front ‑ of ‑ house role (upscale or high ‑ volume preferred)
• Strong communication skills and a polished, professional presence
• Ability to multitask and stay composed in a fast ‑ paced environment
• Warm, guest ‑ focused demeanor with a genuine passion for hospitality
• Familiarity with reservation platforms (Resy, OpenTable, or similar) is a plus

What We Offer

• Competitive hourly pay
• Opportunities for growth within a dynamic hospitality group
• Employee dining perks across Method Co. Properties
• Sick time & Vacation

Working Conditions/Environment:

• The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.
• Agility in executing fast-paced movements to navigate different areas of the property efficiently.
• The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds.
• The work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.