Host - Lowland

Method Co.; Charleston (SC); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Competitive hourly pay

Growth opportunities

Collaborative work environment

Employee dining perks

Sick time & Vacation

Health, Vision, Dental benefits

Job summary

Method Co. is seeking a friendly host/guest services associate to welcome guests, manage reservations, and guide seating with warmth and professionalism.

In a fast-paced, upscale setting, you’ll coordinate with the service team, maintain an organized host stand, and help guests feel at home while upholding safety and service standards.

We offer competitive hourly pay, opportunities for growth, a collaborative work environment, employee dining perks, and comprehensive health benefits.

Qualifications

• Excellent communication with guests and team members.
• Professional demeanor and appearance.
• Ability to multitask in a fast-paced dining environment.
• Genuine hospitality and guest-centric attitude.
• Familiarity with Resy/OpenTable or similar platforms is a plus.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations, waitlists, and seating assignments.
• Maintain an organized host stand and uphold visual standards.
• Communicate effectively with the service team to support pacing and guest experience.
• Escort guests to tables and provide menus, highlighting features.

Skills

Strong communication skills

Polished professional presence

Multitasking under pressure

Warm guest-focused demeanor

Reservation platform experience

Flexible schedule

Job description

About Method Co.

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place.

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place.

About Lowland

Lowland is a thoughtfully designed boutique retreat that celebrates the quiet beauty and natural character of the South Carolina Lowcountry. Blending warm hospitality with refined, residential‑style comfort, the property offers serene guest rooms, inviting shared spaces, and a relaxed sense of place rooted in local culture. Guests can unwind, explore nearby coastal landscapes, and enjoy a stay that feels both elevated and effortlessly easy.

Website: https://www.thepinch.com/lowland

Key Responsibilities

• Greet and welcome guests with warmth, professionalism, and genuine hospitality
• Manage reservations, waitlists, and seating assignments to ensure smooth service flow
• Maintain an organized host stand and uphold the visual standards of the entry area
• Communicate effectively with the service team to support pacing and guest experience
• Escort guests to tables and provide menus, highlighting any notable features or offerings
• Answer phone calls, assist with inquiries, and provide accurate information about the restaurant
• Anticipate guest needs and resolve issues with grace and efficiency
• Uphold all safety, sanitation, and service standards

Qualifications

• 1+ year of experience in a host, guest services, or front‑of‑house role (upscale or high‑volume preferred)
• Strong communication skills and a polished, professional presence
• Ability to multitask and stay composed in a fast‑paced environment
• Warm, guest‑focused demeanor with a genuine passion for hospitality
• Familiarity with reservation platforms (Resy, OpenTable, or similar) is a plus
• Flexible schedule, including nights, weekends, and holidays

What We Offer

• Competitive hourly pay
• Opportunities for growth within a dynamic hospitality group
• A collaborative, design‑driven work environment
• Employee dining perks across Method Co. Properties
• Sick time & Vacation
• Health, Vision, Dental benefits

Working Conditions/Environment

• The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.
• Agility in executing fast‑paced movements to navigate different areas of the property efficiently.
• The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds.
• The work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.