Host | Kalamazoo Country Club | PT

Radisson Hotel Group; Kalamazoo (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical/Dental/Vision (Full-Time)

401K with match

Parental Leave Program

Employee Assistance Program

Wellness reimbursement

Shift meals

Employee discounts

Hotel discounts

Job summary

Radisson Hotel Group in Kalamazoo is seeking a Host to warmly welcome guests, manage the host stand, and ensure seating flows smoothly in a fast-paced dining environment. This role requires a friendly demeanor and the ability to multitask while maintaining a polished presence.

You will coordinate with servers and leadership, assist with takeout orders, uphold safety and cleanliness standards, and help create memorable guest experiences through proactive, polished service.

Qualifications

• Warm, welcoming communication style with a polished, professional presence.
• Ability to multitask, stay organized, and remain calm during high-volume dining periods.
• Genuine passion for creating memorable dining experiences and engaging positively with guests.

Responsibilities

• Greets members and guests with warmth and professionalism, maintaining a welcoming presence at the host stand and throughout dining areas.
• Assists with reservations, seating requests, wait times, accommodations, and anticipates guest needs to enhance the overall dining experience.
• Manages reservations and table flow, ensuring the dining room is inspected, prepared, and paced effectively for service.
• Coordinates with servers, bartenders, and leadership to support smooth seating, section rotation, and service execution.
• Takes and enters to-go orders accurately in the POS system, ensuring orders are assembled, checked, and delivered with care.
• Supports service operations by assisting with opening, reset, and closing procedures, clearing tables, and maintaining a clean, polished environment.
• Communicates member preferences, concerns, and feedback promptly and respectfully to leadership.
• Upholds food safety standards, cleanliness, and professionalism, addressing spills, breakage, or disruptions discreetly.
• Participates in staff meetings, pre-service huddles, and training sessions to reinforce service and safety standards.

Tools

POS system

Job description

Job DescriptionOverviewThe Host ensures that members and guests receive a warm, genuine welcome and are seated efficiently and comfortably. This role manages dining room flow, reservations, and communication between service areas while maintaining an inviting atmosphere. The Host also assists with takeout orders and supports the service team when needed to provide seamless hospitality.What You’ll Be DoingGreets members and guests with warmth and professionalism, maintaining a welcoming presence at the host stand and throughout dining areas.Assists with reservations, seating requests, wait times, accommodations, and anticipates guest needs to enhance the overall dining experience.Manages reservations and table flow, ensuring the dining room is inspected, prepared, and paced effectively for service.Coordinates with servers, bartenders, and leadership to support smooth seating, section rotation, and service execution.Takes and enters to-go orders accurately in the POS system, ensuring orders are assembled, checked, and delivered with care.Supports service operations by assisting with opening, reset, and closing procedures, clearing tables, and maintaining a clean, polished environment.Communicates member preferences, concerns, and feedback promptly and respectfully to leadership.Upholds food safety standards, cleanliness, and professionalism, addressing spills, breakage, or disruptions discreetly.Participates in staff meetings, pre-service huddles, and training sessions to reinforce service and safety standards.What You Need For This PositionWarm, welcoming communication style with a polished, professional presence and strong interpersonal skills.Ability to multitask, stay organized, and remain calm during high-volume dining periods.Genuine passion for creating memorable dining experiences and engaging positively with guests.POS system experience is helpful but not required; training will be provided.Ability to stand and walk for extended periods, with frequent bending, reaching, and repetitive motions.Must be able to push, pull, lift, and carry up to 50 pounds.What’s in it for YouMedical/Dental/Vision (Full-Time option)401K with 100% match up to 3% (Full-Time option)Parental Leave Program (Full-Time Option)Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per yearHealth and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.Shift meal provided per day10% Discount on GHG outletsDiscounted hotel rates at Choice Hotels WorldwideTop Reasons to Work With GHGWe are one of the Nation's 101 Best and Brightest Companies to work for!You’ll have the opportunity to work with a diverse culinary team that is fun, high-energy, and passionate about food.You will grow your skills and experience in an environment that allows you to put your creativity to work.