Host Greeter

Nia Hotel; Menlo Park (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Nia Hotel in Menlo Park is seeking an energetic Host who will warmly greet guests, offer seating options, escort guests to tables, and set the tone for a welcoming dining or service experience. You will maintain the dining room setup, read and log communications, coordinate reservations, assist the service team, and help ensure smooth guest flow while upholding MSDS and OSHA safety practices.

You will be part of a front-of-house team that supports guest satisfaction, with shifts that may include

Qualifications

• High school diploma or equivalent.
• Customer service experience preferred.

Responsibilities

• Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
• Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management.
• Maintain proper set-up of the dining room.
• Assist as needed or requested with service.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Customer service experience

Education

High school diploma

Job description

Description

We are seeking an energetic and personable Host to create a warm, welcoming atmosphere for our guests. As the first point of contact, you will ensure every guest feels valued and comfortable from the moment they arrive. Your enthusiasm and excellent communication skills will set the tone for a memorable dining or service experience. This role is vital in maintaining smooth operations, managing guest flow, and fostering positive interactions that leave a lasting impression.

Your Focus

• Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
• Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management.
• Maintain proper set-up of the dining room.
• Assist as needed or requested with service.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skill

• High school diploma or equivalent.
• Previous customer service experience preferred.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.