Greeter

Blake Farms; Michigan; Vor Ort; USD 30.000 - 40.000; Vollzeit

Zusammenfassung

Blake Farms in Michigan is seeking a Greeter/Host to provide a warm welcome to guests in our Tasting Rooms. The successful candidate will manage seating arrangements, handle reservations, and ensure guests have an enjoyable dining experience.

The ideal candidate will have customer service experience, excellent organizational skills, and a friendly demeanor. Flexibility to work nights, weekends, and holidays is essential. Join our team in a bustling restaurant environment where guest interaction is key.

Qualifikationen

• Previous customer service or host/hostess experience preferred.
• Friendly, outgoing, and professional demeanor.
• Ability to multitask in a fast-paced environment.

Aufgaben

• Greet guests warmly as they enter the restaurant.
• Manage seating chart and assign tables based on guest needs.
• Provide accurate wait time estimates to guests.

Kenntnisse

Customer service experience

Strong communication skills

Organizational skills

Ability to multitask

Friendly demeanor

Tools

Reservation systems

POS software

Jobbeschreibung

Job Summary

The Greeter/Host is the welcoming face of our Tasting Rooms. As the first point of contact for guests, you will be responsible for greeting and seating customers, managing reservations and waitlists, and ensuring a smooth and enjoyable dining experience from the moment guests arrive.

Responsibilities and Duties

• Greet guests warmly as they enter the restaurant.
• Manage seating chart and assign tables based on server rotation and guest needs.
• Maintain waitlists and provide accurate wait time estimates.
• Answer phone calls, take reservations, and provide general restaurant information.
• Escort guests to their tables and present menus.
• Communicate effectively with servers, kitchen, and management regarding guest flow.
• Monitor dining room activity to support table turnover and seating efficiency.
• Assist with basic cleaning and organization of the front-of-house area.
• Handle guest inquiries, requests, or concerns professionally and promptly.
• Support takeout or pickup orders as needed.

Qualifications, Skills & Requirements

• Previous customer service or host/hostess experience preferred.
• Friendly, outgoing, and professional demeanor.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Familiarity with reservation systems or POS software is a plus.
• Flexible availability, including nights, weekends, and holiday

Physical Requirements

• Ability to stand for long periods.
• Comfortable walking and escorting guests throughout the restaurant.
• May be required to lift or move light items (menus, chairs, etc.).

Work Environment

• Busy restaurant setting with regular guest interaction.
• Coordination with front- and back-of-house staff.