Host – Fontana

El Baja; Fontana (CA); On-site; USD 16,531 - 22,041; Part time

Job summary

El Baja in Fontana, California is hiring a hostess to join their busy restaurant. Responsibilities include greeting guests, managing wait times, and providing excellent customer service. The ideal candidate thrives in a fast-paced environment and has a positive attitude.

Qualifications include a high school diploma, ability to stand for long periods, and previous restaurant experience is a plus. Availability to work evenings and weekends is required.

Qualifications

• Ability to provide high-quality customer service in a fast-paced environment.
• Comfortable standing for long periods.
• Proficient in handling money and operating a point-of-sale system.

Responsibilities

• Greet guests as they enter and manage the waiting list.
• Provide menus and answer initial questions.
• Engage with guests to ensure satisfaction.

Skills

Customer service

Ability to work under pressure

Positive attitude

Communication skills

Education

High school diploma or equivalent

Job description

Overview

Host Job Description

We are a busy restaurant and have an open role for hostess. You will greet guests as they enter and show them to their table. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift.

Responsibilities

• Greeting guests as they enter and putting them on a waiting list as necessary.
• Providing guests with menus and answering initial questions.
• Seating guests at tables.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they’re happy with food and service.
• Responding to complaints and helping to resolve them by seeking a manager.
• Answering phone calls, taking reservations, and answering questions.
• Knowledge of the menu.
• Helping with other positions in the restaurant as needed.
• Providing great customer service.

Qualifications

• Hostess Requirements:
• High school diploma or equivalent preferred.
• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food/dishes when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to handle money accurately and operate a point-of-sale system.
• Able to work in a busy restaurant environment.
• Restaurant experience a plus.
• Availability to work evenings and on weekends, including holidays.