Host – Bellflower

Kalaveras; Bellflower (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

A busy restaurant is seeking a hostess to greet guests and manage their seating experience. Responsibilities include assisting guests with menus, engaging to ensure their satisfaction, and handling reservations. The ideal candidate should possess a high school diploma, have strong customer service skills, and be comfortable working in a fast-paced environment. Restaurant experience is a plus, as is the ability to stand for long periods and lift food trays.

Qualifications

• Provide top-notch customer service in a fast-paced environment.
• Work well under pressure with restaurant staff.
• Able to lift and manage trays of food.

Responsibilities

• Greet and seat guests as they enter the restaurant.
• Manage waiting lists and answer initial guest inquiries.
• Engage with guests to ensure satisfaction.
• Take reservations and answer phone calls.

Skills

Customer service

Ability to work under pressure

Positive attitude

Education

High school diploma or equivalent

Job description

We are a busy restaurant and have an open role for hostess. You will greet guests as they enter and show them to their table. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift.

Responsibilities

• Greeting guests as they enter and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they’re happy with food and service.
• Responding to complaints and helping to resolve them by seeking a manager.
• Answering phone calls, taking reservations and answering questions.
• Knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

Qualifications

• High school diploma or equivalent preferred.
• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food/dishes when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to handle money accurately and operate a point-of-sale system.
• Able to work in a busy restaurant environment.
• Restaurant experience a plus.